Program Manager - Accreditation

Lexipol LLC•Newark, NJ

3d•Remote

About The Position

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Professional Services Accreditation team partners with public safety agencies to implement, maintain, and sustain accreditation programs that strengthen operational effectiveness, reduce risk, and ensure compliance with industry standards. A primary focus of this team is supporting agencies in New Jersey through the NJACOP accreditation program, while also contributing to accreditation efforts in other jurisdictions. The Program Manager – Accreditation leads end-to-end accreditation projects, serving as both a project leader and subject matter expert. This role is responsible for guiding agencies through the NJACOP accreditation process, ensuring compliance, managing timelines and deliverables, and building strong client relationships that drive successful outcomes. This position is remote.

Requirements

5+ years of NJACOP accreditation experience (Accreditation Manager, Assessor, or equivalent)
Strong working knowledge of NJACOP standards and New Jersey regulatory requirements
10+ years of public safety experience
5+ years of accreditation, compliance, or policy-related experience within a New Jersey public safety agency
Demonstrated project management experience, including managing multiple projects and deadlines
Strong communication and interpersonal skills, with the ability to work effectively with agency leadership
Bachelor’s degree or equivalent combination of education and experience

Nice To Haves

Prior experience as an NJACOP Accreditation Manager or Assessor
Experience with CALEA accreditation programs
Familiarity with PowerDMS, PMAM, or similar accreditation management systems

Responsibilities

Lead end-to-end NJACOP accreditation projects from initiation through completion
Develop and manage project timelines, deliverables, and documentation
Track progress and maintain accurate reporting on project status
Identify and mitigate risks, proactively resolving delays or roadblocks
Serve as a subject matter expert on NJACOP accreditation standards and requirements
Guide agencies in policy development, implementation, and compliance alignment
Conduct document reviews, assessments, and readiness evaluations
Support agencies through accreditation cycles, including preparation and maintenance
Act as the primary point of contact for assigned clients
Build strong relationships with agency leadership and key stakeholders
Deliver training, guidance, and ongoing support throughout the engagement
Identify client needs, gather feedback, and ensure a high-quality client experience
Apply standardized processes and best practices across all engagements
Identify opportunities to improve tools, workflows, and delivery methods
Stay current on NJACOP standards, regulatory updates, and industry trends
Contribute to team knowledge sharing and process enhancements