Program Mananger, Accessories Sales , CompanionProduct&Services

Amazon • Seattle, WA

23h • Onsite

About The Position

We are seeking an experienced Sales Optimization Program Manager to join the ComPAS (Companion Products and Services) team. This role will manage the optimization of Amazon device accessory program sales from post-launch through end-of-life, ensuring optimal customer experience, sales performance, inventory management, and profitability. Joining the Amazon Device Accessories team means partnering with a dynamic, creative group that sets a high bar for innovation. As a Program Manager, you will drive our sales and marketing strategy across product management, marketing, finance, and operations. You’ll manage communication, work backward plans, and stakeholder risks while focusing on lifecycle management, "better together" messaging, and pricing optimization. This high-visibility role spans all accessories product lines in North America, with frequent opportunities to present to leadership. As a Program Manager, you’ll lead complex cross-functional initiatives with measurable impact, leveraging your expertise in AI tools, communication, and program management. You’ll manage existing programs, deliver challenging projects aligned with team goals, define success metrics, and partner with stakeholders to design scalable, long-term strategies. The ideal candidate is a self-starter with proven analytical capabilities, excellent attention to detail, and the ability to prioritize effectively. You should excel in program planning, demonstrate operational excellence, lean into AI enablement, and have a passion for consumer-facing products and empowering internal teams.

Requirements

• 5+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

Responsibilities

• Develop and maintain 12-month Sales & Marketing Event project in existing tools aligned with Tier 1, Tier 2, and Tier 3 events
• Manage the creation, distribution, and maintenance of program schedules, ensuring they are up-to-date, relevant, and effective
• Execute deal creation through Amazon Device tech portals
• Manage deal tags, and ad hoc TPR (Temporary Price Reduction) activities across events
• Maintain and optimize attach rate performance across compatible devices, targeting program-specific AR goals
• Drive and be accountable for profitability metrics across accessory programs, identify opportunities to improve margins and optimize promotional ROI.
• Audit deal flips and detail pages to ensure accuracy and optimal customer experience at go-live
• Monitor and optimize onsite placements
• Drive A/B tests, understanding success metrics, and reporting of same
• Deliver weekly business updates to leadership, leveraging existing communication mechanisms
• Maintain Accessory Storefront merchandising across product lines, devices, and categories
• Develop offline pricing strategies to maintain attach rate parity

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed