Program Management Specialist (Senior, or Lead)

Boeing•Denver, CO

2d•$126,650 - $211,600•Hybrid

About The Position

The Aircraft Performance and Connectivity organization within Boeing Digital Services is seeking a Program Management Specialist (Senior, or Lead) to lead strategic projects, drive continuous improvement, and support business execution across a complex product portfolio. This role combines program leadership with business operations coordination, directing high-level analysis, identifying risk and opportunity, developing mitigation strategies, and ensuring efficient execution of cross-functional business processes. This role requires deep program or product management expertise, excellent communication skills, independent judgment, and the ability to influence outcomes across multiple teams and stakeholders without direct authority. The ideal candidate brings a track record of leading high-impact initiatives, defining scalable processes, executing on program OKRs, and translating ambiguous business needs into structured execution plans in Denver, CO; Englewood, CO; or Seattle, WA. Our teams are currently hiring for a broad range of experience levels including; Senior or Lead Level Program Management Specialists.

Requirements

Collect, organize, synthesize, and analyze data from disparate sources; summarize findings and develop conclusions and recommendations
Experience defining and tracking OKRs and KPIs at the portfolio or business-unit level
Critical thinking: evaluate propositions for validity using inductive and deductive reasoning
Knowledge of PMBOK principles including theory of constraints, critical path methodology, risk management, and project lifecycle management
Ability to define, design, plan, and deliver projects on time and within budget
Ability to lead and delegate project team responsibilities through all stages of the lifecycle
Knowledgeable of how the business operates; understands policies, practices, trends, competition, and marketplace dynamics
Familiarity with adjacent disciplines: design/UX, finance, product management/discovery/development, software development, contract lifecycle, sales operations, and customer lifecycle management
Experience supporting B2B SaaS or subscription-based product offerings
Commits to courses of action based on logical assumptions, facts, available resources, constraints, and organizational values
Initiates process improvements enabled and supported by technology
Exceptional verbal and written communication skills tailored to audiences from individual contributors to senior executives
Builds rapport and trust among stakeholders; leverages organizational dynamics to promote program goals through shared vision
Skilled in building and maintaining relationships with customers, partners, suppliers, and industry stakeholders
Ability to influence without authority and drive alignment across cross-functional teams
Bachelor's degree required (Business Administration, Finance, Operations, or related field)
Minimum 5 years of experience in product management, program/project management, or business operations
Proficiency with Microsoft Office tools and business workflow systems
Ability to work across various global time zones to facilitate internal teams and customers
Ability to travel up to 35%

Nice To Haves

7 or more years' related work experience or an equivalent combination of education and experience
Master's degree or MBA
Experience leveraging AI to improve products and streamline workflows

Responsibilities

Lead execution of strategic projects that deliver measurable business value and ensure continuity across the portfolio
Conduct high-level studies and analysis (trend, variance, impact) to determine scope, risks, and constraints involving product development, process improvement, and program initiatives
Identify risk and opportunity potential; develop mitigation planning and refine business cases
Define, scope, and deliver portfolio special projects, often with minimal direction
Manage change management processes; communicate decisions and best practices to stakeholders
Perform closeout of projects, document lessons learned, and transition deliverables ensuring commitment to stakeholders
Coordinate key cross-functional processes that support customer renewals, non-standard commercial requests, and contract execution activities
Act as a focal point for deviations from standard product offer ability; coordinate data collection, feasibility, and affordability reviews for non-standard offerings
Analyze product line sales performance and initiate actions to meet revenue targets
Support administrative tasks related to contract execution, including distribution of change notices and resolution of customer data discrepancies
Update and maintain associated records within CRM tools and business workflow systems
Facilitate communication between Customer Success, Sales, Product, and other internal stakeholders to support smooth business execution
Skilled in leveraging AI to complete deliverables in a timely manner with high quality
Establish, calculate, and maintain OKRs, KPIs, and other portfolio metrics; prepare reports and monitor change activity throughout the program lifecycle
Drive continuous process improvement initiatives that generate operational efficiencies
Create and maintain artifacts (playbooks, frameworks, governance structures) that define and guide portfolio processes
Support operational execution tasks including financial tracking, expense management, leadership approvals, and business reviews