Program Management Specialist

University of Maryland•Baltimore, MD

2d•$53,500 - $64,000•Onsite

About The Position

The University of Maryland, Baltimore (UMB), School of Medicine, Institute of Human Virology is currently seeking a Program Management Specialist to provide advanced administrative support to the division, primarily supporting the daily operations of the Outpatient Infectious Diseases Practices. Performs routine tasks, such as scheduling patient appointments, obtaining patient referrals and prior authorizations, and providing pertinent patient data to health care providers.

Requirements

Bachelor’s degree.
Two years’ experience in administrative staff work.
Elementary knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data and information.
Elementary knowledge of basic methods and techniques used in organizing and conducting studies and analyses or programs, procedures, and organizations.
Elementary knowledge of basic analytical and statistical principles and techniques.
Skill in the use of office automation software and its application.
Skill in operating manual and automated office equipment.
Ability to establish and maintain effective working relationships.
Ability to present ideas and information clearly and concisely both orally and in writing.
Ability to perform mathematical computations.
Ability to present statistical material in chart and graph form.

Responsibilities

Assists in the management of the assigned program or supervision of an operational unit.
Assists in the planning and implementation of new or revised programs, procedures, practices, and organization.
Assists in or conducts studies and analyses of programs, organizations, procedures, or systems of limited scope or assists senior specialists in more complex projects.
Collects, compiles, and organizes data pertinent to various ongoing studies. Analyzes, summarizes, and communicates this information to appropriate officials.
Assists in the preparation of final reports, recommendations, and other information resources for the improvement of the organizational element or its programs.
Assists in planning and coordinating administrative activities of a program, such as assisting in the formulation and preparation of the organizations` s budgets, grant proposals, and project proposals.
Consults with program head and administrative officials regarding policies, trends, and interpretation of data and program needs following specific instructions.
Conducts basic efficiency, time and cost studies and analyses of work processes and systems. Prepare simple statistical tables and charts, staffing patterns, workflow, and organization charts.
Establishes effective communication channels and acts as liaison between the program and officials within and outside the institution.
May supervise clerical personnel.

Benefits

Retirement program (pension)
14 days of vacation accrued per year
15 paid holidays
3 personal leave days
Unlimited accrual of sick time
Time for community service
Comprehensive health insurance
Professional learning and development programs
Tuition remission for employees and their dependents at any University System of Maryland school
Flexible work schedules
Teleworking options (if applicable per job)