Program Management - Pharmacy Benefits

Gainwell Technologies LLC•Any city, OH

10d•$86,800 - $124,000•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. We are seeking a strong Program Management - Pharmacy Benefits who will manage delivery of end-to-end product solution across multiple delivery areas. Your role in our mission Integrated Delivery Program Management is responsible for leading programs to successfully deliver and support complex product solution implementations. Solution is made up of components, delivered by multiple internal development teams. This role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives. Integrated Delivery Program Management serves as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle.

Requirements

6+ years of Healthcare Experience (Medicaid, Medicare, Pharmacy, etc.)
5+ years of experience in Program Management of large software implementations
Strong communication skills with the ability to work across multiple VPs/delivery areas
Background in product lifecycle management and technical support
Strong project management skills (planning, execution, stakeholder management)
Ability to interpret technical concepts
Understanding of solution architecture
Experience in product support and Medicaid and Pharmacy operations
Familiarity with regulatory CMS requirements

Responsibilities

Serves as focal point for all things delivery for specific client(s)
Partners with Implementation Practice team to map the solution scope and ‘required by’ dates, leads all delivery teams to build an integrated plan
Tracks gaps in solutions, pushes for ownership and resolution plan
Reports daily and weekly status to leadership, escalates any blockers
Facilitate working sessions to remove obstacles
Identifies opportunities for process improvements
Coordinate cross‑functional teams (engineering, product, operations) to implement lessons learned and product improvements
Troubleshoot and provide resolutions during deployments or operational rollouts
Drive continuous improvement in support processes
Supports pre-sales analysis of deals and cost estimation across delivery areas