Program Management Manager - Ads Campaign Operations - Gamma (Hybrid)

Google Operations Center

7d•$136,000 - $163,000•Hybrid

About The Position

The Ads Campaign Operations team provides support to their marketing partners in strategizing, building, testing and executing digital campaigns for Google Ads products. You will be responsible for leading and managing digital marketing professionals to deliver highly effective marketing programs and campaigns that drive customer engagement, conversions and revenue.

Requirements

Bachelor degree, or equivalent practical experience; proficient marketing acumen/domain expertise
Excellent verbal and written communication skills, demonstrated proficiency using Microsoft Office and/or gSuite
10+ years experience in project management roles, coordinating projects across multiple organizations/cross functional teams
5+ years of experience in digital marketing
2+ years experience managing teams with direct people management experience assessing performance, coaching and mentoring employees
Problem-solving skills with the ability to adapt and adjust to changing business goals and processes
Experience in various email technology tools and digital marketing automation program management such as email, paid media, event experience
Ability to work effectively in a fast-paced, collaborative environment

Responsibilities

Lead and manage a team of Digital Marketing Senior Specialists
Work closely with cross-functional teams to ensure seamless campaign execution
Stay up-to-date on industry trends and best practices in digital marketing
Manage individual and team performance against agreed service levels and deliverables; identify initiatives to meet or exceed objectives and key results
Compile and report weekly, monthly and quarterly metrics identifying insights and challenges with proposed solutions that drive effective workflow process improvements
Facilitate presentation of key performance metrics with leadership and/or business stakeholders to drive improved operational efficiency
Hold 1:1 meetings with individual team members to discuss performance, disseminate information and action on work / non-work related issues
Share verbal and written feedback and administer performance reviews; act as an employee coach, mentor and advocate to support ongoing employee professional development
Design and implement incentive structures, to improve performance and ensure positive team and individual employee engagement
Interview, and onboard new team members across all business workflows
Demonstrate excellent time-management skills in fast-paced operations
Ensure employees have appropriate training and other resources to maintain a high-quality work environment to enable high engaged and high performing teams
Efficient and effective stakeholder management of cross functional and external partners teams