Program Management Lead Analyst

CitiMississauga, ON
CA$111,600 - CA$161,600Onsite

About The Position

The Program Management Lead Analyst is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. This role is recognized as a technical authority within a specific area of the business and requires basic commercial awareness. Typically, multiple individuals within the business possess the same level of subject matter expertise. Developed communication and diplomacy skills are essential for guiding, influencing, and convincing others, particularly colleagues in other departments and occasional external customers. This role has a significant impact on its area through complex deliverables and provides advice and counsel related to the business's technology or operations. The work impacts an entire area, ultimately affecting the overall performance and effectiveness of the sub-function or job family.

Requirements

  • 6-10 years of experience in Marketing and retail bank/financial services industry experience.
  • Requires attention to detail, advanced project management skills, good communication and problem-solving skills.
  • Demonstrated organizational skills and ability to manage multiple tasks/projects at once.
  • Creative problem solving and sense of ownership.
  • Solid communication, presentation and project management skills.
  • Ability to work well under tight deadlines in a fast-paced and team-oriented environment.

Nice To Haves

  • Master’s degree preferred

Responsibilities

  • Partners with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals.
  • Engaged in implementing test strategies, developing campaign schedules, business as usual (BAU) auditing, and applying critical thinking to identify and mitigate potential issues.
  • Assesses for impacts and potential need for additional testing to ensure overall channel integrity.
  • Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement.
  • Make decisions and recommendations based on analytics.
  • Identify and manage issues to resolution.
  • Assist with monthly budget reconciliation and marketing invoice processing to ensure proper vendor execution.
  • Manage internal legal and creative reviews and approvals for marketing campaigns.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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