Program Management Intern

Docusign • San Francisco, CA

1d • Hybrid

About The Position

Our Program Management organization ensures cross-team alignment and drives successful program execution and launches of new features, integrations, and operational improvements. We are looking for an intern to help us automate and streamline program-management workflows and gain hands-on experience in both AI and product management. As an Intern on the Program Management team, you will collaborate with program managers, data scientists, and engineers to identify manual and repetitive tasks ripe for automation. This is an internship role for 4 months of duration. This position is an individual contributor role reporting to the Sr. Manager, Program Management.

Requirements

• Currently pursuing a bachelor's or master's degree in Computer Science, Artificial Intelligence, Engineering, Business, or a related field
• Experience with SDLC and Product Management Lifecycle
• Experience with basic programming (Python, JavaScript, or similar) and data analysis tools (Pandas, SQL)
• Experience with Google Suite
• Graduating December 2026, May/June 2027
• This role is not eligible for CPT, OPT or sponsorship now or in the future

Nice To Haves

• Prior internship or coursework in product management, UX research, or AI/ML
• Experience with ML frameworks (TensorFlow, PyTorch) or no-code/low-code AI platforms
• Understanding of process-automation tools (Zapier, UiPath, Power Automate)
• Strong analytical and problem-solving skills, with an ability to break down complex processes
• Excellent written and verbal communication-comfortable conducting interviews and presenting to stakeholders
• Self-starter mindset with strong organizational skills and attention to detail

Responsibilities

• Conduct user research and process mapping to understand pain points in current workflows
• Define product requirements and success metrics for AI-driven automation tools
• Work with ML engineers to prototype, test, and iterate on intelligent assistants, recommendation engines, or workflow-automation bots
• Develop simple dashboards or reports to monitor model performance and user adoption
• Present findings and roadmaps to stakeholders and incorporate feedback into subsequent iterations

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree