Program Management Analyst

Axos Bank • San Diego, CA

1d • $25 - $32

About The Position

Program Management is the intersection of skills needed to successfully navigate business programs, product development, and project management. The Consumer Program Management team works with Consumer Business leadership to manage and optimize our portfolio of products, performing product strategy planning, go-to-market planning, and project management. Individuals will analyze current processes, identify opportunities, and drive products and partners towards the ideal client experience while managing profitability and alignment to enterprise goals.

Requirements

• Superior analytical and research skills.
• Curiosity and solution-oriented mindset.
• Ability to translate complex concepts and methodologies into easily understood language.
• Proficient in Microsoft Excel, able to create models, pivot tables, and write formulas, to synthesize and present data in a clear and simple way.
• Knowledge of database management, SQL experience a plus.
• Proficient in Microsoft PowerPoint, designing slides to clearly present data and recommendations.
• 1+ years of experience within project management.
• Bachelors in Business Administration, finance, accounting, economics, or similar.
• Ambition to grow, take initiative, and assume new responsibilities.
• Ability to prioritize multiple competing requirements and manage multiple workstreams simultaneously.
• Advanced execution, organizational, and communication skills to keep management informed of summary program status with a knack for summarizing detailed information clearly and concisely.
• Quickly identify and solve emerging problems; knows when to escalate issues to move concerns forward and when faced with ambiguity, step into the void to find solutions.
• Comfort operating in often changing and ambiguous environments.
• Strong collaboration mindset with ability to deliver best in class client experiences.
• Ability to connect the dots between good practices and great results.
• Leverage data resources to track KPIs and metrics against program delivery and return on investment.

Responsibilities

• Understand resources (data sources, external sources, internal SMEs from partner business units).
• Perform market research to identify ways of maximizing penetration of current products and services.
• Compile data related to competitor product offerings such as pricing, acquisition strategies, platform features, and marketing or distribution methodologies.
• Forecast and track industry trends based on collected data to support informed decisions on future roadmap.
• Identify potential new products or markets.
• Summarize and analyze data, making recommendations related to key findings.
• Present findings to leaders and stakeholders, complete with graphs, illustrations and written text explaining findings.
• Support defining and documenting all project requirements, tasks, resource assignments and an accurate estimation for task completion.
• Monitor task assignments and coordinate on-time completion of all deliverables from start to completion of project.
• Generate meeting minutes which accurately capture key decisions, open issues, and action items.
• Follow up on status of task and action item execution both within and outside of meetings and update project documentation (project timeline, meeting minutes) accordingly.
• Leverage enterprise systems to manage, distribute, and maintain project/program artifacts, meeting minutes, follow up notes, and participant updates.
• Act as a center of influence to manage and partner across cross-functional teams to drive execution of large, complex, multifaceted initiatives.
• Translate theoretical frameworks into action and lead by example.
• Coordinate activities between multiple projects consisting of the program, and provide detailed attention to program strategy, project delegation, and program implementation.
• Support prioritization of future initiatives based on strategic vision, feasibility, market dynamics, client need, and fiscal impact.
• Regularly interact with senior leadership across the organization to socialize program strategy, roadmaps, and plans.
• Obtain client and stakeholder feedback on initiatives and overall product-set.
• Contribute to the ongoing improvement of firm wide best practices and execution protocols.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level