Program Lead

Bank of America•Scranton, PA

6d•Onsite

About The Position

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

Requirements

2 or more years’ experience with change management
2 or more years’ experience with Agile methodology
Proficiency in MS Office Products, Jira
Proven track record of leading change initiatives in medium to large organizations

Nice To Haves

Bachelor’s degree in business administration, Organizational Development, or related field.
Master’s degree or MBA.
International experience, but not required
Certified Change Management Professional (CCMP)
PMP (Project Management Professional)

Responsibilities

Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders
Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations