Program Lead

Merakey • Edgmont Township, PA

22h • Onsite

About The Position

Merakey is seeking a Program Lead to join its team in Newton Square, Pennsylvania. The Program Lead oversees the day-to-day activities of specific programs or services within an assigned Division and reports to the Program Manager. The role coordinates program activities and supports high-quality service delivery to participants; it may also include managing a caseload. The Program Lead serves as the lead staff member and point person while on shift, supports and directs staff, and helps ensure client and staff safety.

Responsibilities also include direct care, medication management and administration, incident management, household scheduling and needs, and upkeep of the assigned home. The position is scheduled Monday through Wednesday from 2 p.m. to 10 p.m., Thursday from 10 a.m. to 4 p.m., and Sunday from 10 a.m. to 10 p.m. Pay is up to $21.00 per hour with selection of the Enhanced Pay option.

Requirements

• Must be at least 18 years old.
• Must have a verifiable high school diploma or GED.
• 1–3 total years of experience working in a human services residential setting.
• Must possess excellent interpersonal, communication, and conflict resolution skills.
• Must be able to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Must be able to make quick decisions and remain calm under pressure.
• Must be able to work independently and collaboratively as part of a team.

Nice To Haves

• Willingness to obtain NADSP Certification within the first year of hire, if required.

Responsibilities

• Serve as lead staff member and point person while on shift.
• Prepare and manage house schedules in coordination with the Program Manager.
• Provide direct care, including assistance with activities of daily living, food preparation and feeding, and maintaining required supervision.
• Manage and administer medications.
• Coordinate incident management with the Program Manager and QCO.
• Manage household needs, including menu development, grocery shopping, and housekeeping.
• Maintain the cleanliness and ongoing upkeep of the assigned home.
• Address daily maintenance needs, identify needed repairs, and submit maintenance requests.
• Provide guidance, support, and direction to staff members.
• Assign staff duties and responsibilities based on program needs and individuals' strengths.
• Conduct regular staff check-ins and provide performance feedback and guidance for improvement.
• Enforce program policies and procedures to protect the safety and security of clients and staff.
• Monitor client behavior and intervene to de-escalate conflicts or address concerns.
• Respond to emergencies or crises by following established protocols and seeking assistance as needed.
• Coordinate program activities and support high-quality service delivery to program participants; the role may include managing a caseload.

Benefits

• Comprehensive medical, dental, and vision coverage, plus healthcare advocacy support.
• Retirement plan with pre-tax and Roth employee contribution options.
• DailyPay access to pay when needed.
• On the Goga well-being platform, with self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through the Employee Assistance Program.
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED