Program Lead

Merakey • Philadelphia, PA

1d • Onsite

About The Position

Merakey is seeking a Program Lead in Philadelphia, Pennsylvania. The Program Lead oversees the day-to-day operations of specific programs or services within an identified division, coordinating program activities and ensuring high-quality services for participants. The position reports to the Program Manager and may include managing an individual caseload. The schedule is 1st shift, 8:00 a.m.–4:30 p.m.; flexibility to work other open shifts when needed is required. Compensation is $21.48 per hour with the selection of Enhanced Pay.

Requirements

• Must be at least 18 years old.
• Must have a verifiable high school diploma or GED.
• 1–3 years of experience working in a human services residential setting.
• Must be willing to obtain NADSP Certification within the first year of hire, if required.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Ability to make quick decisions and remain calm under pressure.
• Ability to work independently and collaboratively as part of a team.
• Must be flexible and willing to work other open shifts when needed.

Responsibilities

• Act as lead staff member and point person while on shift.
• Prepare and manage house schedules in coordination with the Program Manager.
• Provide direct care, including assistance with activities of daily living, food preparation and feeding, and maintaining required supervision.
• Manage and administer medication.
• Coordinate incident management with the Program Manager and QCO.
• Manage household needs, including menu development, grocery shopping, and housekeeping.
• Maintain the assigned home, including cleanliness and routine upkeep.
• Identify needed repairs and submit maintenance requests.
• Provide guidance, support, and direction to staff members.
• Assign staff duties and responsibilities based on program needs and individuals’ strengths.
• Conduct regular staff check-ins and provide performance feedback.
• Enforce program policies and procedures to help ensure the safety and security of clients and staff.
• Monitor client behavior and intervene to de-escalate conflicts or address concerns.
• Respond to emergencies or crises according to established protocols and seek assistance as needed.

Benefits

• Comprehensive medical, dental, and vision coverage, plus healthcare advocacy support.
• Retirement plan with pre-tax and Roth employee contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform, with self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through the Employee Assistance Program.
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs for entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED