Program Lead, Commercial Partnerships

Base Power Company • Austin, TX

3d • Onsite

About The Position

Base is America’s next-generation power company, focused on transforming the electricity grid with distributed batteries. We are seeking a Program Lead to manage the day-to-day success of builder partnerships, including relationships and operations. This role involves being the primary point of contact for partners, driving volume growth, improving unit economics, and ensuring quality outcomes. The Program Lead will initially focus on one homebuilder partner and will be a key member of a fast-moving Biz-ops team, requiring broad functional expertise and attention to detail. This position offers end-to-end visibility into channel partnerships, from operational execution to demand generation and installation, requiring coordination across multiple internal departments such as sales, marketing, design, finance, product, deployment operations, and membership experience. The role emphasizes ownership, direct organizational visibility, and a proactive approach to problem-solving in the absence of established playbooks.

Requirements

• Proven experience standing up and leading large-scale partnerships or initiatives in a high-growth environment.
• Strong organizational and interpersonal skills to motivate and coordinate across multiple teams and stakeholders externally and internally.
• Commercial acumen to structure and sustain win-win-win outcomes for Base, our partner, and our members in a B2B2C environment.
• Analytical and data-driven mindset; comfort working or building with modern tools (e.g., SQL, dashboards, CRMs) and rolling up your sleeves to dig into the data to spot what’s off and act on it.
• A real bias to action. You don’t wait to be told.
• Strong communication and an even keel synthesizing complex situations clearly across multiple functions.
• Comfort operating in a fast-growing, fast-changing environment where the process doesn’t exist yet and fixes need to happen quickly.

Responsibilities

• Own partner success and take clear accountability for targets and performance of the partner.
• Build trusted relationships with executives and on-the-ground teams across 4+ divisions at the partner company to ensure continued success.
• Keep the reporting tight with recurring partner updates, dashboards, and check-ins to keep the partner informed and confident.
• Set, track, and deliver against internal targets and channel health across Base teams to achieve partnership goals.
• Resolve escalated issues from within the channel. Take action yourself or empower the right team to act, without formal authority over them.
• Build the playbook - turn one-off fixes into documented, repeatable processes.
• Launch new neighborhoods within your partner’s existing footprint, coordinating across various internal functions.
• Design and run structured tests through data, technology, and strong commercial instincts to unlock step-change improvements in processes, offerings, and outcomes.
• Regular travel to Texas markets to meet builder partners in person.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed