Program Lead 2 - Cheer Coach

Rochester, City of•Rochester Ice Arena, NH

47d•Onsite

About The Position

Performs planning, coordinating, and leading programs/activities for patrons at any Rochester Recreation & Arena facility. Leads groups in organized activities for specific programs/activities that require advanced instructor knowledge and certifications/training. Works to anticipate, meet and exceed customer service expectations. Represents the city in a positive and professional manner.

Requirements

Must be at least 18 years old
Previous experience leading groups and activities
Current CPR/AED and First Aid certification OR the ability to obtain certifications
Current certifications in a specific program field (Yoga, Fitness Instructor, etc.) OR the ability to obtain certifications
Communicate effectively, orally and in writing with employees and the public
Enforce regulations firmly, tactfully, and impartially
Manage multiple tasks in an organized manner
Interact in a positive and effective manner with children and adults
Respond quickly and appropriately to any emergencies or accidents that may occur
Maintain detailed and accurate records
Execute oral and written instructions in a precise manner
Position requires the ability to use and prepare activity curriculum.
Prolonged periods in a stationary position.
Frequently move about inside the recreation facility to access equipment.
Consistently position self to maintain equipment.
Exposure to bodily fluids, infectious diseases, and dangerous chemicals.
Occasionally ascends/descends a ladder.
Physical strength to move and push object up to 30lbs.
Must be able to move safely over uneven terrain.
Must be able to work in cold and hot environments.
Ability to communicate information and ideas so others will understand.
Ability to observe items at a close range.
Ability to adjust focus at close and distant vision.

Nice To Haves

Specific working knowledge of activities related to the specific programs offered
Knowledge of group dynamics

Responsibilities

Maintains a healthy, safe, and fun environment for participants.
Responsible for implementing activities for specific groups of children, adults and seniors.
Coordinates program participants and volunteers.
Responsible for implementing discipline policies.
Tracks attendance and activities.
Follows departmental policies and procedures.
Responsible for enforcing rules and regulations.
Communicates regularly with Recreation & Arena staff by email, phone and/or in person.
Communicates with patrons, providing updates where required and answering questions about programming.
Administers first aid, CPR/AED, when necessary.
Completes incident reports as necessary.
Responsible for set up and cleanup of the program area.
Other duties as assigned.