About The Position

This position contributes to the City of Hamilton, a large Canadian city with a diverse economy and active community. The role involves monitoring program and changeroom areas to ensure a safe environment for participants. The Program & Facility Monitor will also assist with basic programming instruction, including introductions to skills, rules of play, equipment, and safety related to activities.

Requirements

  • Must be at least fourteen (14) years of age at time of application.
  • Must possess and maintain current certification in Intermediate First Aid with CPR-C & AED (equivalent to Standard First Aid with CPR–C).
  • Good communication skills and an ability to follow verbal and written instructions.
  • Must possess initiative and good judgment and be able to work independently.
  • Good customer service skills and have the ability to work with varied age groups.
  • As a condition of employment, the successful applicant(s) will be required to obtain, satisfactory to the City of Hamilton, a Vulnerable Sector (VS) Check, or for those under the age of eighteen (18), a Criminal Record & Judicial Matters (CRJM) Check at their own expense prior to beginning work in this position.

Nice To Haves

  • High Five Certifications
  • NCCP Level 1 Coaching
  • Previous playing or coaching experience in one or more Sport or Recreation related disciplines

Responsibilities

  • Monitor drop-in recreation and sports activities to ensure safety and provide emergency or first aid assistance when required.
  • Ensure program equipment is set up prior to the start of each program and taken down as required.
  • Provide basic instruction of a recreation or sport program by following a lesson plan.
  • Provide the rules of play to participants in certain program activities as required either verbally or in writing.
  • Provide excellent customer service through a safe and enjoyable program.
  • Monitor change room areas by tidying, squeegee floors and securing patrons’ belongings.
  • Inspect the program space and/or change room areas, prior to the program commencing and at the completion, including all equipment to be utilized by patrons, during the program.
  • Maintain accurate administrative records such as attendance forms and class lists for the program.
  • Refers public inquiries and complaints to a staff person in-charge.
  • Assist full time staff with the promotion of recreation programs by distributing flyers, tidying brochure racks and bulletin boards.
  • Work independently without direct supervision.
  • Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
  • Perform other duties as assigned which are directly related to the responsibilities of this position.
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