Program Facilitator

Goodwill of Southwestern Pennsylvania • Pittsburgh, PA

1d • $19 - $20 • Onsite

About The Position

The Program Facilitator works in Goodwill of Southwestern Pennsylvania and North Central West Virginia’s Human Services division, in the Education, Training, and Client Services department. The position supports adult English language learners through education and workforce programming funded under Section 243 of the Adult Education and Family Literacy Act. The programs help learners improve English and literacy skills, participate in civic life, build workforce skills, and pursue employment and further education.

The Facilitator guides students from orientation and testing through academic placement and connects them with career exploration, job-search assistance, and post-secondary placement. The role includes developing and tracking individualized service plans, assessing needs, helping reduce barriers, connecting students with resources, and maintaining a safe learning environment. The position is regular, part-time, non-exempt, based at the Workforce Development Center at 118 52nd St, Pittsburgh, PA 15201. The schedule is 20–25 hours per week, with shifts varying by program needs; occasional travel within Goodwill SWPA territories may be required.

Requirements

• Bachelor’s degree in Education, Teaching, Social Services, or another field.
• Valid driver’s license, active insurance policy, and reliable transportation for local travel.
• Complete background checks assigned by Goodwill SWPA, including a National Criminal Background check, before the first day of employment.
• Provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH clearance before the first day of employment.

Nice To Haves

• At least one year of coordination or case management experience with adults.

Responsibilities

• Conduct ongoing advising meetings with students to develop, track, and modify individualized educational and career transition plans.
• Coordinate workshops that prepare students for educational and employment transitions.
• Assess students’ needs and coordinate referrals to internal and external partners to address barriers and connect students with resources for employment or education success.
• Administer and evaluate academic assessments, post-tests, and career inventories.
• Develop and coordinate community and civic engagement activities as required.
• Identify and participate in community recruitment activities to increase program enrollment.
• Maintain collaborative relationships with students, employers, funders, and internal departments to support quality service delivery and successful placement outcomes.
• Attend meetings and trainings as needed.
• Follow guidelines issued by applicable regulatory entities, including the Department of Public Welfare, Department of Labor, and Pennsylvania Department of Education.

What This Job Offers

• Job Type: Part-time