Program Facilitator

Meals on Wheels of Southwest Ohio & Northern Kentu•Cincinnati, OH

21h•Onsite

About The Position

Meals on Wheels of Southwest OH & Northern KY (MOW) is a leading senior service provider in Greater Cincinnati and an official member of Meals on Wheels America. The organization delivers essential services that promote seniors’ independence and ability to remain in their homes, reaching nearly 10,000 seniors across 13 counties each year. The Program Facilitator delivers engaging, accessible programming for older adults across the Digital Connect and Health and Wellness programs, based on schedules and community needs. Most direct service is group-based. The facilitator develops and adapts lesson plans in collaboration with program coordinators and provides occasional one-on-one technology assistance when needed. The position reports to the Program Manager. Work is primarily performed in the community at large, with travel to community locations and occasional in-home visits.

Requirements

Experience facilitating group activities, educational workshops, or community-based programming.
Strong technology skills, including familiarity with smartphones, tablets, computers, Microsoft Office, video conferencing platforms, and basic troubleshooting.
Ability to develop engaging lesson plans, instructional materials, and interactive activities for diverse audiences.
Excellent interpersonal, verbal communication, and presentation skills, with the ability to teach with patience, enthusiasm, and adaptability.
Ability to work collaboratively with a team while independently managing assigned responsibilities.
Strong organizational skills, creativity, flexibility, and willingness to learn new subject areas.
Reliable transportation for travel to community locations and occasional in-home visits.
Must pass a pre-employment drug/alcohol screen, including THC/marijuana, and a background check.
Ability to sit, bend, lift, move, and sit for extended periods during working hours; ascend and descend stairs; and lift, push, and pull more than 25 pounds.
Willingness to work the hours necessary to complete tasks.
Ability to cope with the mental and emotional stress of the position; general good health and emotional stability.
Ability to read, write, speak, and understand English.

Nice To Haves

Experience working with older adults.
Associate degree in education, gerontology, recreation, community health, technology, or a related field, or an equivalent combination of education and experience.

Responsibilities

Facilitate virtual and in-person group digital literacy classes covering smart devices, internet safety, and practical technology skills.
Facilitate virtual and in-person Health and Wellness programming, including educational workshops, hands-on activities, and social engagement opportunities.
Deliver curricula and activities, adapting instructional approaches to participants’ interests, abilities, and learning needs.
Collaborate with the Social Connection team to coordinate programming schedules and activity delivery, and determine facilitation assignments under the Program Manager’s supervision.
Provide occasional one-on-one technology instruction and troubleshooting support in community or home settings as needed.
Support program operations, including participant communication, activity preparation, attendance tracking, data collection, and documentation.