Program Executive Senior Director - FedCiv/ Public Sector

Salesforce•Mclean, VA

41d•Onsite

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a Senior Director, Program Executive to lead delivery oversight, enterprise transformation, and executive engagement across Salesforce’s most strategic Federal Civilian accounts. This role operates at the portfolio level within the Delivery Account Management (DAM) organization, driving execution excellence, strengthening client trust, and accelerating renewals and growth. This position extends beyond traditional delivery leadership. The Sr Director will operate across multiple priority accounts including IRS, Treasury, and Federal Reserve, partnering with senior government executives to shape large-scale modernization initiatives, establish scalable operating models, and ensure consistent, high-quality delivery outcomes aligned to mission and business value. The role also supports expansion into State and Local markets by leveraging delivery credibility, modernization experience, and executive relationships. Note: U.S. Citizenship required. Ability to obtain and maintain a security clearance is required.

Requirements

15+ years of experience leading large-scale, complex Federal programs with executive accountability
Proven experience operating at Program Executive, Sr Director, or VP level across multiple accounts or enterprise portfolios
Deep experience working within U.S. Federal agencies and navigating government delivery, funding, and procurement environments
Demonstrated success leading or advising on enterprise-scale modernization initiatives across multiple business units or mission areas
Strong executive presence with the ability to influence C-suite and senior government stakeholders and drive outcomes
Experience establishing governance models, operating frameworks, and cross-functional coordination at scale
Proven ability to manage complex delivery environments, resolve escalations, and drive stabilization across large programs
U.S. Citizen with ability to obtain/maintain clearance (active clearance preferred)
Based in or able to operate from the DC Metro Area to support on-site executive engagement

Nice To Haves

Experience supporting enterprise modernization across organizations such as IRS, Treasury, or Federal Reserve, including mission-critical systems and taxpayer or financial services environments
Familiarity with Federal funding models, interagency agreements, and procurement processes
Demonstrated experience leading or advising on enterprise Salesforce platform implementations, including CRM and case management modernization
Experience operating across multiple engagements simultaneously while maintaining portfolio-level accountability
Background in modernizing legacy systems and driving adoption of cloud-based, scalable architectures
Experience leading high-visibility, high-risk programs requiring executive intervention and cross-organizational alignment

Responsibilities

Provide executive-level oversight across multiple large-scale Federal programs, ensuring delivery consistency, governance discipline, and successful mission outcomes
Serve as a trusted advisor to senior government executives (e.g., CIO, Deputy Commissioner, ACIO), shaping technology strategy, investment priorities, and execution approaches
Lead and influence enterprise-wide modernization efforts spanning multiple business units, aligning stakeholders across mission areas, funding structures, and operational priorities
Define and implement scalable delivery operating models, including governance frameworks, demand intake processes, and cross-program coordination mechanisms
Drive portfolio-level governance, proactively identifying risks, resolving escalations, and stabilizing complex delivery environments
Strengthen client confidence to support services renewals and expansion, aligning delivery outcomes to measurable business value and mission impact
Partner with Sales, Success, and Account Teams to shape deals, influence pipeline, and accelerate bookings growth through delivery credibility
Provide oversight and guidance on large-scale federal technology investments, including budget alignment, funding allocation, and financial governance
Lead modernization of legacy systems and transition of mission-critical applications to scalable, cloud-based architectures, including multi-cloud Salesforce environments
Operate effectively across agencies and interagency agreements, aligning stakeholders across procurement, finance, and technology organizations
Define and track KPIs tied to business value, delivery performance, ROI, and customer outcomes