Program Director - Milford CBHC

Riverside Community Care • Milford, MA

10d

About The Position

Riverside Community Care is seeking a dynamic Program Director to lead their Community Behavioral Health Center (CBHC) services and help shape the future of integrated behavioral healthcare. This is an exciting opportunity for an experienced clinical leader to oversee a multidisciplinary team providing urgent care, outpatient services, integrated treatment, crisis coordination, and community-based behavioral health supports. The Program Director plays a critical role in ensuring high-quality, responsive care while driving program growth, operational excellence, staff development, and innovation.

Requirements

• Passionate behavioral health leader
• Thrives in fast-paced environments
• Values innovation
• Believes deeply in accessible, person-centered care
• Experienced clinical leader

Nice To Haves

• Experience leading within one of Massachusetts’ evolving CBHC models
• Experience in a highly collaborative and mission-driven leadership environment
• Ability to shape services, workflows, and program growth
• Experience in meaningful work supporting individuals and families during times of crisis and recovery
• A role that blends clinical leadership, operations, innovation, strategy, and community partnership

Responsibilities

• Lead daily operations of CBHC and outpatient services
• Oversee urgent care workflows, access standards, and integrated care delivery
• Supervise and mentor multidisciplinary staff including clinicians, prescribers, peers, nurses, case managers, and administrative team members
• Support innovative initiatives including telehealth, substance use/MAT programming, and technology-driven solutions
• Utilize data and analytics to guide decision-making and improve outcomes
• Monitor program quality, fiscal performance, productivity, and regulatory compliance
• Foster strong relationships with community providers, funding sources, hospitals, and state agencies
• Build a collaborative culture grounded in recovery, resilience, empowerment, and continuous improvement

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed