Operations Management Program Director

Sevita•Plymouth, MA

1d•$80,000 - $85,000•Onsite

About The Position

This is a Center Based role in our Futures BTC Center in Plymouth, MA. The role is critical to our success and exemplifies the wonderful mission driven work we do here every day. The Program Director will collaborate with the Area and Regional Director to manage the day-to-day operations of ARY program(s) and a team. This includes ensuring quality of services delivered, compliance with regulatory requirements, staff training, financial performance, and providing supervision to direct staff. The role also involves fostering and maintaining relationships with individuals being served, families and guardians, and implementing individual satisfaction enhancement plans. Additionally, the Program Director will implement the program core growth strategy to maintain or increase census, maximize utilization and occupancy percentages, and assist with new start development. Maintaining and fostering relations with case managers and referral agents, and lobbying on behalf of individuals receiving support are also key responsibilities.

Requirements

Master’s degree preferred
BCBA Certification preferred
An equivalent combination of education and experience
Other training, certification, education, experience, and licensure as required by state
Strong attention to detail
Organizational skills
Ability to multi-task to meet deadlines
Effective communication skills to manage relationships
A reliable, responsible attitude
A compassionate approach
A commitment to quality in everything you do

Responsibilities

Manage the day-to-day operations of ARY program(s) and a team.
Ensure quality of services delivered.
Ensure compliance with regulatory requirements.
Oversee staff training.
Manage financial performance.
Provide supervision to direct staff.
Foster and maintain relationships with individuals being served, families and guardians.
Implement individual satisfaction enhancement plans.
Implement program core growth strategy to maintain or increase census, maximize utilization and occupancy percentages.
Assist with new start development.
Maintain and foster relations with case managers and referral agents.
Lobby on behalf of individuals receiving support.