Program Director

Start Corporation•New Orleans, LA

93d

About The Position

Start Corporation, a 501(c)(3) nonprofit founded in 1984, seeks an LCSW or LPC to manage, clinically supervise, and coordinate care for a multidisciplinary team providing community-based behavioral healthcare to individuals with severe and persistent mental health conditions. The role provides broad management for programs with combined annual budgets below $750,000 and oversees clinical services, staff, program quality, compliance, and operations. The position may also involve providing direct clinical services.

Requirements

Master's degree in a social services field.
LCSW or LPC.
Advanced practice license in good standing or eligibility to attain one within one year.
No restrictions or adverse actions that would disqualify the candidate from Medicaid or other billing.
Clear driving record to drive company vehicles and provide client transportation.
Communicate respectfully and effectively and establish professional relationships through active listening, empathy, and positive regard.
Manage social-service program operations, including personnel, quality assurance, performance monitoring and improvement, and compliance with licensing, accreditation, model fidelity, and contracts.
Promote recovery, independence, and personal choice for participants.
Help clients identify strengths, needs, and realistic goals; develop service plans; and identify and respond appropriately to risk.
Effectively teach social skills and household-management skills.
Demonstrate advanced knowledge of behavioral-health symptoms, interventions, and impacts; maintain professional boundaries and comply with agency and ethical guidelines.
Know agency and community resources and referral processes.
Effectively supervise social-service professionals.

Nice To Haves

Minimum of two years of managerial experience.

Responsibilities

Provide broad management for programs with combined annual budgets below $750,000.
Supervise and provide clinical consultation and review for the clinical team; assign cases and manage the team overall.
Provide performance data and regular reports to the Program Director 3.
Monitor the quality of clinical services and compliance with ethical standards, licensing, accreditation, contracts, and other applicable requirements.
Continuously evaluate program efficiency and effectiveness, opportunities to reduce operating costs, risks and liabilities, and areas for improvement.
Identify risks and respond appropriately.
Communicate operational needs to administration, including training, environmental and safety needs, equipment, technology, and personnel.
Ensure the safety and security of the facility, clients, staff, and sensitive information, and ensure compliance with policies and procedures.
Provide supportive services and arrange community-resource services for clients based on case plans.
Participate in establishing case-plan goals and objectives and complete case plans with clients.
Interview clients and families and complete assessments and other clinical documentation; may provide direct clinical services.
Maintain a clear driving record to drive company vehicles and transport clients.
Attend weekly and/or monthly staff meetings and lead daily and monthly staff meetings.
Analyze monthly billing and work with a third-party billing company.
May assist with clinical consultation, clinical review, or audits of clinical records.
Perform other duties as assigned by the Program Director 3.