Program Director

ROHINGYA CULTURE CENTER•Chicago, IL

6d•$50,000•Onsite

About The Position

The Program Director oversees programs and operations at the Rohingya Culture Center. This role works closely with the Executive Director, Assistant Director, and the Senior Case Manager. Responsible for strategic execution, cross-functional coordination, and internal infrastructure across multiple programs.

Requirements

Bachelor’s degree in Nonprofit Leadership, Social Services, or a related field.
2 - 4 years of relevant work experience.
Experience working with refugee and/or immigrant populations.
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
Demonstrated success working and communicating effectively in a multicultural environment.
Self-starter with excellent problem-solving skills combined with the proven ability to multitask, prioritize duties, and manage time effectively.
Able to manage confidential information properly and securely.
Excellent attention to detail, especially when working with data, forms, and reports.
Proficiency in Google Suite, Microsoft Office, Salesforce, and experience using a CRM.

Nice To Haves

Bilingual strongly preferred.

Responsibilities

Manage staff members across several programs, providing day-to-day operational oversight and ongoing leadership support.
Ensures compliance with all applicable regulations, funder requirements, and internal policies.
Report on major grants and funding streams, ensuring full compliance and accurate reporting on strict deadlines.
Plan and organize program-specific events, organizational events, and advocacy efforts.
Develop and implement internal systems to streamline workflows, improve accountability, and support organizational growth while also supporting staff.
Serve as a key advisor and direct support to executive leadership; manage calendars, communications, stakeholder engagement, and high-level administrative tasks.
Mediate interpersonal and operational challenges and maintain a productive and collaborative team culture.
Direct all HR functions including hiring, onboarding, payroll (ADP), benefits coordination, employee relations, and timekeeping systems
Support fundraising efforts and develop ideas to assist in growth of the organization.
Plan and facilitate staff meetings, board meetings, and organizational collaborations, driving strategic initiatives.
Support long-term planning and infrastructure development for organizational sustainability.
Additional administrative duties as needed.