Program Director

Vocational Instruction Project•New York, NY

36d•$100,000 - $105,000

About The Position

The Program Director will manage and support human services operations, ensuring clinical services meet regulatory requirements of OASAS and VIP Community Services standards. This role involves planning, interpreting, and implementing policies and procedures, complying with OASAS regulations, and participating in the certification process. The Director is responsible for ensuring clinical and operational support coverage, maintaining on-call accessibility, and managing all personnel actions including hiring, evaluation, and disciplinary actions. They will also oversee record and recording systems, ensure facility cleanliness, maintenance, and security, and act as a consumer advocate. Additionally, the role involves participating in continuous quality improvement (CQI) activities, planning with other agencies, advising the Chief Program Officer on personnel matters, and ensuring accurate reporting to regulatory agencies. Financial responsibilities include implementing budget and accounting systems, monitoring billing and payroll, and maintaining the program's fiscal condition. The Program Director will also maintain a positive organizational image in the community and participate in job training, education programs, meetings, and committees, staying current with industry knowledge.

Requirements

Graduate degree (Social Work, Mental Health Counseling, Psychology, etc.) and Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.) required.
Three (3) years administrative or clinical experience working within a substance use/mental health disorder treatment setting required.
Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs).
Excellent written and oral communication skills.
Must be able to work a flexible schedule.
This position will require availability as needed including on call responsibilities.

Nice To Haves

Experience in an OASAS certified residential facility preferred.
Experience with trauma-informed systems of care and the implementation of evidence-based practices preferred.
Bilingual, ability to speak Spanish desirable.

Responsibilities

Ensure clinical services meet regulatory requirements of OASAS and VIP Community Services standards.
Plan, interpret and ensure implementation of all policies and procedures.
Comply with all OASAS regulations and participate in the certification process.
Ensure clinical and operational support coverage for facility and maintain on-call telephone accessibility.
Responsible for all personnel actions, including interviewing, hiring, evaluation, promotion, disciplinary action and separation of program staff.
Provide and implement formal orientation plan to newly hired staff.
Oversee record and recording systems providing for proper service control and standards, including OASAS and other regulatory agencies.
In collaboration with the facilities department, responsible for ensuring the overall cleanliness, maintenance and security of the facility; ensure compliance with safety and physical plant standards.
Ensure an active, accurate program information system(s).
Act as consumer advocate, assuring that all consumers’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations.
Participate in continuous quality improvement (CQI) activities and agency wide CQI committee and ensure CQI and Incident Management plans are implemented.
Plan with other agencies and develop methods of inter-agency work.
Advise Chief Program Officer and Human Resources on personnel matters.
Ensure accurate reporting to regulatory agencies and internal sources in accordance with regulations and indicated timeframes.
Maintain statistical data to allow for efficient reporting including weekly census, monthly reports, STARS reporting, etc.
Make recommendations to the Chief Program Officer on matters concerning the physical plant operations and resources.
In collaboration with the finance department, implement budget and accounting systems and fiscal controls.
Monitor with assistance from the finance department billing and payroll functions.
Monitor and maintain the fiscal condition of the program and ensure adequate resources.
Monitor inventory controls and supplies and ensure internal controls are maintained.
Act as liaison to funding and referral sources, the community-at-large, and the executive staff.
Promote good community relations through involvement in community affairs and establishment of community outreach programs.
Take an active part in relevant local, state and national committees and functions.
Attend in-service trainings and seminars annually to further professional development.
Chair case conferences, interdisciplinary team meetings and staff meetings.
Participate in various committees and meetings as requested.
Maintain a high level of industry knowledge and keep the Chief Program Officer aware of changes required/recommended in agency operations.