Learning and Organizational Management, Program Director
About The Position
The Program Manager is responsible for the end to end operational execution of the Learning & Organization Development (L&OD) portfolio of programs and initiatives. This is a delivery focused role that ensures disciplined, consistent, and high quality execution across a complex stakeholder environment. The Program Manager translates strategic priorities into actionable project plans and, in partnership with program sponsors and leaders, plans, resources, implements, and evaluates programs that advance L&OD's key objectives. The role also provides portfolio level oversight, advising on scope, financials, metrics, interdependencies, and change impacts to enable informed decision making and successful outcomes.
Requirements
- Bachelor’s Degree
- 3 years related work experience.
- Strong written and verbal communication, problem solving, critical thinking, and stakeholder management skills.
- Demonstrated ability to drive execution, manage details, and deliver results while operating across multiple workstreams and in ambiguous environments.
- Experience managing complex programs or portfolios within Learning, Organization Development, Talent, HR, Change, or related enterprise functions.
- Proficiency with Microsoft Office tools and comfort using standard office technology.
- Proficiency with program / project management software (Microsoft Project / Smartsheets).
Nice To Haves
- Master’s Degree
- PMP - Project Management Professional - Project Management Institute
Responsibilities
- Own end to end execution of L&OD programs, translating strategy and design into integrated project plans with clear timelines, milestones, deliverables, risks, and change controls.
- Independently lead and facilitate assigned initiatives, coordinating across L&OD functions, stakeholders, HR partners, and vendors to ensure seamless delivery without direct authority.
- Serve as the primary operational point of contact for program stakeholders, providing clear, proactive communication on scope, progress, risks, decisions, and interdependencies.
- Manage program operations and logistics, including scheduling, materials readiness, participant tracking, platforms/tools, and maintenance of the overall L&OD calendar.
- Track and manage budgets, contracts, resources, and vendor relationships; support forecasting, approvals, and utilization decisions.
- Establish and manage program metrics (participation, completion, feedback, outcomes), synthesize insights, and recommend continuous improvements.
- Maintain program documentation, standards, policies, and timelines to ensure consistency, transparency, and operational rigor.
- Enable L&OD practitioners by removing operational complexity so they can focus on content, facilitation, and consulting impact.
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
