Program Director

Project Renewal•New York, NY

31d•Onsite

About The Position

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. Title: Program Director Program: St. Nicholas House Program Description: St. Nicholas is a congregate care supportive housing program located in Upper Manhattan. St. Nicholas provides permanent, affordable, supportive housing to 94 single adults of whom 61 are formerly homeless men and women referred through DHS. St. Nicholas is funded by DOHMH and DHS. Of those 61 clients, 40 are diagnosed with a chronic mental health issue and 21 are in recovery from substance use issues. The remaining 33 units are “fair market” and reserved for low-income tenants, referred from the local community.

Requirements

Bachelor’s degree from an accredited college or university with 4 years’ experience working with homeless, mentally ill and chemically addicted individuals and/or other special needs populations, 2 years of which must be supervisory in nature, will be considered

Nice To Haves

Master’s Degree Social Work or related human services field is strongly preferred
Team Building: Ability to work cooperatively with peers and other staff to serve the needs of the clients as effectively and efficiently as possible.
Organizational: Ability to work independently and to adjust one’s schedule to accommodate the needs of the client
Communication: Excellent oral, writing, and listening skills
Interpersonal: Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance use issues. Ability to enforce rules and regulations in a non-judgmental manner
Computer: Knowledge of Case Management software (AWARDS). Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.
Bilingual or multilingual a plus

Responsibilities

Available to respond to emergencies on a 24/7/365 basis, on-call
Manage the day-to-day operations and activities with respect to tenants’ services, the physical plant, building safety and security
Provides direct and indirect supervision to all staff as well as management of all human resources issues such as hiring, disciplining, training, and developing staff as needed
In conjunction with Property management, oversees the business office including rentals and rent collection
Collaborates with the Clinical Coordinator to ensure the appropriate level and quality of services are offered to the tenants
Meets regularly with all tenants to counsel/instruct them on building issues, especially safety matters
Meets with individual tenants, as needed, to resolve issues and/or conflicts with building staff or services
Management of all aspects of the budget and ensures that the building follows city and state regulations and reporting requirements
Ensures timely completion of statistical and reporting requirements
Builds and maintains strong connections with both local and state service providers
Handles community relations activities which include maintaining a positive relationship with neighboring community organizations and overseeing the creation of partnerships with community-based service providers
Facilitate weekly team meetings with the interdisciplinary team
Performs other duties as assigned by the Vice President of Programs