PROGRAM DIRECTOR Tenure-Track ADMINISTRATIVE MEDICAL ASSISTANT/CERTIFIED MEDICAL ASSIST.

Bates Technical College•Tacoma, WA

12d

About The Position

The Program Director manages and administers Bates Technical College’s Administrative Medical Assistant (AMA)/Certified Medical Assistant (CMA) program. The role encompasses program planning and evaluation, budgeting, accreditation, classroom instruction, and oversight of curricular and clinical training in accordance with Commission on the Accreditation of Allied Health Education Programs (CAAHEP) Medical Assisting Education Review Board (MAERB) requirements. The position is initially non-tenure-track through Summer Quarter 2026 and becomes tenure-track beginning Fall Quarter 2026. It is a 214/7 faculty position, and the program may qualify for the High-Wage High Demand annual stipend. The director coordinates instruction and works with faculty and staff to develop, deliver, monitor, and evaluate curriculum and student outcomes. The role maintains program accreditation and related reports, fees, and activities; develops program policies and processes; manages program resources and budget; supports student recruitment, progression, completion, credentialing, and job placement; and serves as the primary liaison to the program’s technical advisory committee. The position also contributes to college-wide activities, committees, and accreditation and regulatory requirements.

Requirements

Associate degree in education or a related field from a regionally or nationally accredited institution.
Current medical assisting credential in good standing from an organization whose credentialing exam is accredited by the National Commission for Certifying Agencies (NCCA), the American National Standards Institute (ANSI), or under International Organization for Standardization (ISO).
Five years of clinical practice as a medical assistant.
Two years of teaching experience at the post-secondary level.
Administrative experience that includes program planning and implementation, personnel management, evaluation, and budgeting.
Experience with medical assistants.
Demonstrated intercultural competence and a strong commitment to equity, diversity, and inclusion.
Knowledge of all CAAHEP MAERB Core Curriculum cognitive, psychomotor, and affective competencies.

Nice To Haves

Bachelor’s degree in education or a related field from a regionally or nationally accredited institution.
Experience administering or teaching in a medical assistant program.
Experience in curriculum development and teaching both administrative and clinical medical assistant skills.
Experience with a diverse student population.

Responsibilities

Plan, organize, coordinate, and evaluate the AMA/CMA program, including its policies, operations, goals, objectives, data collection, program review, and annual and self-study reports.
Manage and maintain the program’s CAAHEP MAERB accreditation, including completing required reports, fees, and activities on time and meeting accreditation, regulatory, and college requirements.
Coordinate delivery of instruction with program faculty and ensure instructional design and delivery align with approved performance objectives, current industry standards, accreditation standards, and college objectives.
Teach assigned AMA/CMA courses, providing classroom or online instruction, clinical competency instruction, and instruction on workplace behaviors; classroom instruction may be up to 49% of a full-time teaching workload.
Develop and update curriculum, performance objectives, competencies, lesson plans, and course content as needed.
Monitor student learning and outcomes with faculty, analyze learning data, evaluate student achievement—including practicum performance—and adjust course content to support student success.
Manage the learning environment, maintain accurate records, submit grades and reports on time, and apply college academic, attendance, and conduct procedures.
Develop and maintain processes for student recruitment, enrollment, entry requirements, progression, program completion, job placement, and tracking employment trends.
Collaborate with College Student Services and advisory committees to support student access to employment opportunities and maintain job placement records.
Prepare students for relevant industry credentials and certifications and support job placement assistance.
Develop and maintain relationships with relevant businesses, industries, healthcare facilities, and community organizations.
Serve as the primary liaison to the AMA/CMA technical program advisory committee and participate in student recruitment and advisory committee activities.
Prepare and administer the program budget, monitor expenditures, prepare purchase requisitions, oversee equipment and facilities, and maintain and safeguard inventories of equipment and supplies.
Maintain accurate program information, including promotional materials and the program webpage.
Support program faculty and staff, including developing job descriptions, providing input on hiring and performance reviews, making teaching assignments, and supporting professional development.
Remain current with medical assisting industry standards and technologies and provide input to other groups on issues related to medical assistants.
Support college student achievement practices and participate in college-wide activities and committees, including activities related to accreditation and state and federal requirements.
Keep personal professional development current through available courses, committees, and other opportunities.