Program Director

Samaritan Daytop Village•New York, NY

16h•Onsite

About The Position

The Program Director is responsible for the overall clinical management and administrative operations of his/her assigned program(s). He or she is responsible for managing and monitoring the job performance of all program employees; assuring a high quality of clinical services are provided to clients served; the general upkeep and safety of the site managed is properly maintained; established program goals are met and a proper level of communications between program employees and agency administration is maintained. The role involves supervising and monitoring the therapeutic environment, monitoring the quality, effectiveness, and efficiency of program services, managing and improving existing services, and developing new treatment components. The Program Director will also assess needs, ensure program objectives are met, help develop and implement agency policy and procedures, provide clinical and administrative supervision, hire, train, and appraise staff, oversee plant operations for a safe environment, ensure accurate record-keeping, uphold the agency's Code of Conduct, interface with other departments, plan and conduct in-service training, keep Executive Management informed, and participate in internal committees.

Requirements

Associates Degree with 15+ years of progressive experience working with homeless population
10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing
Experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization.
Strong leadership and effective management skills.
Ability to implement and monitor policy and procedure in accordance with agency guidelines.
Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs.
Good analytical, organizational skills and problem-solving skills

Responsibilities

Supervises and monitors therapeutic environment to ensure that behavioral guidelines are followed, and interpersonal relationships remain positive.
Monitors quality, effectiveness and efficiency of program’s shelter services and safety of environment of care.
Manages program services, improves existing services and develops new treatment components to meet needs of persons served.
Assesses needs and ensures program objectives are met.
Helps develop, implement and deploy agency policy and procedures.
Provides clinical and administrative supervision to program staff.
Interviews, hires, trains, appraise disciplines and may terminate subordinate staff.
Provides administrative supervision for plant operations; ensures a safe and secure environment of care.
Ensures clinical staff maintains accurate, complete and timely records that comply with regulatory standards and agency internal policy and procedure.
Ensures that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including 42 CFR confidentiality and HIPAA privacy and security regulations and agency requirements.
Interfaces with other department and clinical program directors to meet program and agency’s goals and objectives.
Plans, develops, and conducts in-service training to maintain and improve staff competencies.
Keeps Executive Management informed about program and prepares status reports as required.
Participates in internal Management/Quality Improvement committees.