Program Director

AMERICAN TRAINING INC•Lowell, MA

15d•Onsite

About The Position

American Training is a leading nonprofit human service organization and a nationally recognized Top Workplace seeking a passionate leader to oversee one of its Day Program locations. The Program Director will lead daily operations, ensure exceptional services, foster a WOW! Magic culture, and create life-changing opportunities for individuals served and the staff. The role involves managing various program types, ensuring documentation, compliance, and billing accuracy, and building and developing a high-performing team. A key aspect of the role is championing American Training's unique culture and maintaining compliance with DDS regulations. The position also focuses on program growth through relationship building with local agencies and referral sources.

Requirements

Bachelor's degree preferred.
Minimum of 3 years of leadership experience overseeing a Day Program.
Strong leadership, communication, and organizational skills.

Responsibilities

Lead the daily operations of Day Habilitation, Community-Based Day Supports (CBDS), Employment Services, and ABI Supports.
Ensure high-quality documentation, individualized goal implementation, regulatory compliance, and accurate billing.
Build, mentor, and develop an engaged, high-performing team through hiring, coaching, recognition, and performance management.
Champion American Training's unique WOW! Magic culture, creating an environment where Guests and Colleagues thrive.
Maintain compliance with DDS regulations, including staffing, safety, incident management, and program quality.
Grow the program by building strong relationships with local agencies and referral sources.