Program Director, St. Hilda's House

Acmh•New York, NY

2d•Onsite

About The Position

Responsible for the overall operation of the residence including the program of services as well as the operation of the building. This role ensures the delivery of program services according to agency policies and procedures, and compliance with applicable city, state, and federal regulations. The Program Director is responsible for recruitment, hiring, and supervision of all program staff, ensuring initial and continuing staff training, and developing and overseeing the staffing schedule. The position also involves the admission and discharge of clients, coordinating/delivering safety and health programs, and reviewing standardized health screening tools. A key aspect of this role is promoting peer-to-peer services and other evidence-based practices such as integrated & coordinated care, wellness self-management, integrated dual diagnosis treatment, and medication review. The Director will review and schedule case/utilization reviews, service/support plans, and plan reviews, and supervise case managers in their service/support planning and collateral contacts with medical and psychiatric care providers. Charting review to ensure compliance with documentation requirements, facilitating weekly clinical meetings, and establishing/maintaining contact with vendors for building equipment are also core duties. The role includes coordinating client committee activities, developing community resources, liaising with collateral providers, and ensuring timely submission of reports. Monthly monitoring of rent arrears and development of collection strategies, performing unit inspections, and overseeing the general upkeep of the building are also part of the responsibilities. Additionally, the Director will review employee timesheets, monitor hours and vacation, serve as a member of the Case Record Review Committee, and act as a “Qualified Mental Health Staff Person”. Recommendations for evaluating and improving program services, and being on-call for emergencies are also expected. Duties as assigned by supervisor will be performed.

Requirements

M.A. in the field of psychology or an analogous field or B.A with significant experience in the field.
Significant experience in mental health residential settings.
Understanding of evidence-based practices in rehabilitation and recovery.
Supervisory experience.

Nice To Haves

M.A. preferred.

Responsibilities

Ensures delivery of program services according to agency policies and procedures.
Ensures compliance with applicable city, state, and federal regulations.
Responsible for recruitment, hiring, and supervision of all program staff.
Ensures initial and continuing staff training, develops and oversees staffing schedule.
Responsible for admission and discharge of clients.
Responsible for coordinating/delivering safety and health programs to clients and staff.
Reviews and oversees standardized health screening tools.
Promotes peer to peer services.
Promotes other evidence-based practices including integrated & coordinated care, wellness self-management, integrated dual diagnosis treatment and medication review.
Reviews and schedules case/utilization reviews, service/support plans, plan reviews.
Supervises case managers in their service/support planning and in collateral contacts with providers of medical and psychiatric care.
Reviews charting to ensure compliance with applicable city, state, and federal documentation requirements.
Facilitates weekly clinical meeting.
Establishes and maintains contact with vendors and companies that service building equipment.
Coordinates client committee activities, develops community resources, liaison with collateral providers.
Ensures timely submission of reports as required.
Monitors rent arrears monthly and develops collections strategies with staff and supervisor.
Performs inspections of all units, responsible for the overall upkeep of the building.
Reviews employee timesheets, monitors hours and vacation.
Member of the Case Record Review Committee.
Serves as a “Qualified Mental Health Staff Person”.
Recommends measures to evaluate and improve the quality of program services.
Is on-call for emergencies.
Duties as assigned by supervisor.