Program Director - SAP Aircraft Overhaul and Component Service Maintenance

BizTech Fusion•Edison, NJ

5d•Hybrid

About The Position

This role requires a Program Director with deep expertise in SAP S/4HANA and a strong functional leadership background in Maintenance, Repair & Overhaul (MRO) and Component Repair Operations (CRO) within an Aerospace & Defense (A&D) Aftermarket environment. The position involves leading business and functional transformation, defining target operating models, and providing end-to-end functional leadership for the design and delivery of integrated SAP S/4HANA and IBM Maximo solutions. The Program Director will manage large, cross-functional global teams, drive workshops, ensure delivery predictability and quality, and act as a trusted advisor to business and technology leadership. The focus is on modernizing legacy processes, driving automation, and realizing value through improved operational efficiency, asset performance, and aftermarket service delivery.

Requirements

Deep expertise in SAP S/4HANA with strong functional leadership across MRO/CRO business processes in an A&D Aftermarket environment.
Proven experience in Maintenance, Repair & Overhaul (MRO) and Component Repair Operations (CRO) with clear understanding of aerospace aftermarket service models.
Strong knowledge of SAP S/4HANA Plant Maintenance / Enterprise Asset Management, service management, spare parts planning, repair logistics, and maintenance execution.
Hands-on experience integrating SAP S/4HANA with IBM Maximo, including process harmonization, asset/master data alignment, work order integration, maintenance history synchronization, and interface governance.
Deep understanding of A&D aftermarket processes, including depot repair operations, serialized component tracking, rotables and repairables management, warranty and service history visibility, and spare parts fulfillment and replenishment.
Expertise in designing business processes across work order management, asset lifecycle management, maintenance planning and scheduling, repair execution and turnaround tracking, and inventory and spare parts integration.
Strong integration knowledge across SAP S/4HANA PM / MM / SD / EWM, Maximo asset and maintenance processes, and middleware / interface orchestration frameworks.
Experience leading large-scale SAP transformation programs involving multiple business units, delivery teams, and external application ecosystems.
Strong familiarity with regulated A&D operating models, including traceability, compliance, quality controls, and export control considerations.
Ability to define and drive KPI-based improvements in turnaround time, asset availability, maintenance productivity, spare parts fill rate, backlog reduction, and inventory optimization.
Strong communication and executive stakeholder management skills with demonstrated ability to engage business, IT, operations, and leadership teams.
Strong executive leadership and enterprise transformation mindset.
Proven ability to lead large multi-disciplinary and geographically distributed teams.
Excellent stakeholder management, facilitation, negotiation, and governance skills.
Strong decision-making and issue-resolution capability in complex delivery environments.
Ability to align business and IT teams under a common transformation vision.
Experience mentoring functional leaders and building high-performing consulting teams.
Commercial awareness, delivery accountability, and strong client-facing maturity.

Responsibilities

Lead the business and functional transformation vision for SAP S/4HANA MRO/CRO capabilities integrated with Maximo in an A&D Aftermarket setting.
Define the target operating model for maintenance, repair, component tracking, repair turnaround optimization, and service-part enabled maintenance support.
Partner with business leadership to improve operational efficiency, asset performance, repair throughput, and aftermarket service delivery.
Provide end-to-end functional leadership for the design of SAP S/4HANA MRO/CRO processes integrated with Maximo-based maintenance and asset management workflows.
Define business processes covering maintenance planning and execution, depot and component repair lifecycle, serialized asset and component traceability, repairable inventory flows, work order integration, and failure/inspection/service history synchronization.
Govern integration design between SAP and Maximo to ensure process consistency, clean ownership, and scalable supportability.
Lead large, cross-functional global teams across operations, supply chain, maintenance, IT, and integration workstreams.
Drive design workshops, fit-gap analysis, solution governance, risk resolution, and milestone adherence.
Ensure delivery predictability, quality, and business readiness across the transformation lifecycle.
Establish strong delivery controls, functional quality gates, and business sign-off mechanisms.
Act as a trusted advisor to business and technology leadership on aftermarket service transformation, MRO/CRO modernization, and integrated enterprise asset management strategy.
Facilitate executive design reviews, governance boards, and steering committee discussions.
Translate business priorities into practical, scalable SAP-Maximo-enabled operating capabilities.
Define and track transformation outcomes tied to faster repair turnaround, improved asset uptime/availability, reduced repair backlog, better spare parts support, improved planning and maintenance execution visibility, and reduced operational inefficiencies.
Support KPI dashboards and executive reporting for value realization tracking.
Drive modernization of legacy maintenance and repair processes into an integrated digital platform architecture.
Identify opportunities for automation, workflow standardization, intelligent maintenance planning, and data-driven decision support.
Champion process harmonization across business functions, sites, and repair networks.