Program Director, Retention & Mentoring Experiences
About The Position
Performs administrative duties in the management and coordination of a large specialized project and program. Performs varied and complex administrative duties requiring independent judgment and the application of established policies and procedures. May provide supervision and direction to clerical, paraprofessional or professional staff members. Lead student success teams and initiatives focused on personalized student support, proactive intervention, and mentoring, including the On Track Champions Team and Mentor Tech’s peer-to-peer, faculty, staff, and alumni mentoring initiatives. Recruit, hire, supervise, and develop professional and student staff, establishing clear expectations, supporting professional growth, and building team capacity to provide consistent and meaningful support to students. Oversee the day-to-day operations of assigned areas in partnership with the Senior Director, including space management, budget planning and allocation, inventory, coordination of purchasing needs, and other operational resources that support program delivery. Oversee the training, development, and orientation model for Mentor Tech, including peer, faculty, staff, and alumni mentoring. Lead special projects focused on student retention and persistence, translating identified student needs and university priorities into coordinated strategies, programs, and action. Oversee the marketing, communications, and outreach strategy for Mentor Tech and On Track programs. Track and assess student and program outcomes to evaluate effectiveness, identify opportunities for improvement, and inform the continued development of programs and student success initiatives. Maintain knowledge of emerging research, promising practices, and national trends in student success to apply at Texas Tech in collaborative and cross-functional ways. Serve on relevant university committees and workgroups related to student success, retention, and enrollment. Perform other duties as assigned in support of departmental and university student success priorities.
Requirements
- Bachelor's degree in the area of specialization or closely related field.
- Four years of related administrative and technical experience.
- Additional job related education may be substituted for the required experience on a year-for-year basis.
Responsibilities
- Lead student success teams and initiatives focused on personalized student support, proactive intervention, and mentoring, including the On Track Champions Team and Mentor Tech’s peer-to-peer, faculty, staff, and alumni mentoring initiatives.
- Recruit, hire, supervise, and develop professional and student staff, establishing clear expectations, supporting professional growth, and building team capacity to provide consistent and meaningful support to students.
- Oversee the day-to-day operations of assigned areas in partnership with the Senior Director, including space management, budget planning and allocation, inventory, coordination of purchasing needs, and other operational resources that support program delivery.
- Oversee the training, development, and orientation model for Mentor Tech, including peer, faculty, staff, and alumni mentoring.
- Lead special projects focused on student retention and persistence, translating identified student needs and university priorities into coordinated strategies, programs, and action.
- Oversee the marketing, communications, and outreach strategy for Mentor Tech and On Track programs.
- Track and assess student and program outcomes to evaluate effectiveness, identify opportunities for improvement, and inform the continued development of programs and student success initiatives.
- Maintain knowledge of emerging research, promising practices, and national trends in student success to apply at Texas Tech in collaborative and cross-functional ways.
- Serve on relevant university committees and workgroups related to student success, retention, and enrollment.
- Perform other duties as assigned in support of departmental and university student success priorities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
