Program Director (QRTP)

VQ•Tucson, AZ

13h•$80,000 - $85,000

About The Position

The Program Director plays a pivotal role in steering the day-to-day operations, strategy, financial management, and administrative tasks of the program. This role is the main point of contact in emergencies, acting as a dynamic leader to uphold program standards and safety, while also being the primary connection to external agencies, funders, and stakeholders. The Program Director is tasked with implementing policies & procedures and overseeing a trauma-informed, results-focused service delivery. Additionally, the Program Director excels in team building, conflict resolution, and fostering an environment conducive to innovation, problem-solving, and teamwork. This position not only demands flexibility, with a schedule that extends beyond the typical workday to include evenings, weekends, holidays, and on-call duties, but also a commitment to personal leadership growth. The ideal candidate will actively pursue self-improvement and professional development to enhance their leadership skills, ensuring they remain at the forefront of effective program management and team leadership.

Requirements

Bachelor’s degree or Associates degree plus a minimum of 2 years experience in child welfare administration, child protective services or a related field OR Associate’s Degree and a minimum of 5 years experience in child welfare administration, child protective services or a related field.
Must be 21 years of age or older.
Flexible schedule (evening, weekends, holidays) to facilitate program services.
Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI criminal background.
Must have a valid driver’s license and be eligible to drive to facilitate program services as required.
Leadership, Supervision and Conflict Management
Excellent interpersonal communication skills with ability to listen actively
Knowledge in implementing and ensuring compliance with policies and procedures
Budget Management
Application of change, risk and resource management principles
Adaptability and continuous learning for program improvement and staff development
Commitment to professional development and proactive research
Ability to work independently and as part of a team
Excellent writing and technical proficiency

Nice To Haves

May be required to obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification.
May be required to provide cleared tuberculosis test results.
May be required to pass a drug test.
Willingness to fill vacant roles as needed.
Assist with after hours on call responsibilities and unannounced visits.

Responsibilities

Develop and implement the strategic plan and vision for the program.
Proactively improve program performance and quality of services through quality assurance and continuous quality improvement practices.
Take ownership of building a positive culture that supports growth, teamwork and collaboration with an emphasis on trauma informed care.
Establish open communication by facilitating a strength-based, feedback-rich environment with clear expectations.
Maximize team performance by ensuring high-quality training, supervision, and regular performance evaluations.
Oversee and optimize the entire recruitment process and the full span of the employee lifecycle.
Direct the development and enhancement of systems, focusing on leveraging technology.
Functions as the primary liaison with contract, funding, and licensing entities.
Cultivate and sustain constructive relationships with stakeholders at local and state levels, thereby amplifying the program's scope and effectiveness.
Participate in and facilitate meetings with external stakeholders, effectively managing concerns and conflict with professionalism and openness.
Works in collaboration with VisionQuest leadership and other sister programs to ensure continuity and consistency across programs.
Develop and submit regular reports to both internal and external stakeholders, ensuring transparency and accountability.
Guarantee compliance with all relevant organizational, licensing, and funding standards, proactively staying informed of policy and procedure changes.
Review findings from the departmental monthly audits, ensuring action plans are developed and completed as needed.
Take responsibility for and lead change, risk, and resource management initiatives in order to enhance quality of services and process improvement.
Manage financial oversight, adhering to budgetary constraints and operational requirements.
Supervises and manages the daily operations of the entire program to ensure a safe therapeutic environment.
Directly supervise department leads as assigned or depending on the needs of the program.
Other tasks and responsibilities as assigned.