Program Director QIDP

Dungarvin • Reno, NV

8d

About The Position

The Program Director QIDP directs and oversees program operations, training delivery, and quality assurance across all service environments. The role oversees habilitation plan development and implementation, compliance monitoring, quality assurance initiatives, investigations, and quality standards to promote consistent supports, regulatory compliance, and positive outcomes for individuals served.

The position collaborates with Individual Support Team members—including operations, Regional Center representatives, other Program Directors, guardians, individuals served, and consultants—to support timely communication about incoming individuals and smooth transitions. It also supervises program directors and host home providers and maintains availability for after-hours, weekend, and emergency operational needs. Schedule adjustments and coverage arrangements are coordinated with the Director to maintain continuity of operations.

Requirements

• Bachelor’s degree in a Human Services field.
• Three years of experience in a related field, as determined by the State Director.
• Certification as a QIDP by the state of Nevada.
• At least one year of supervisory experience.
• Experience developing and implementing individual programs.
• Experience with budget implementation and contract management.
• Knowledge of governing rules and regulations.
• Excellent decision-making, time-management, research, and writing skills.
• Proven communication and project-management skills; independence, responsibility, maturity, and flexibility.
• Basic computer skills.

Nice To Haves

• Prior experience conducting investigations.

Responsibilities

• Direct and supervise program directors and host home providers to ensure adherence to established protocols and quality standards.
• Develop, implement, and maintain comprehensive habilitation plans and supporting documentation.
• Conduct quality assurance reviews and compliance audits to verify consistency of services across program environments.
• Carry out investigations and corrective action procedures in accordance with state regulations and organizational policy.
• Establish and enforce quality practices and performance standards across operational areas.
• Participate as an active member of treatment teams and provide clinical oversight.
• Collaborate with Individual Support Team members to promote timely communication regarding incoming individuals and smooth transitions.
• Maintain mandatory availability for after-hours and weekend operational needs and emergencies.
• Coordinate schedule adjustments and coverage arrangements with the Director to ensure continuity of operations.

Benefits

• Medical, vision, and dental insurance.
• Supplemental insurance.
• Flexible Spending and HSA accounts.
• Pet insurance.
• Life insurance for eligible employees.
• 401(k) plan with up to 3% employer match.
• Paid time off (PTO).
• Growth and development opportunities.
• Employee referral program.
• Employee assistance program.
• National brand discounts.
• Tapcheck early pay access.
• Paid training and orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager