Program Director of Immersions

Santa Clara University•Santa Clara, CA

10d•$77,600 - $87,911•Hybrid

About The Position

The Program Director of Immersions administers the Ignatian Center’s immersion programs in collaboration with the Senior Program Director of Immersions (SPDI) and the Director of Community Engaged Student Learning (DCESL). For all immersions, the Program Director manages the logistical preparation of immersion trips and student leadership opportunities. The Senior Program Director of Immersions assigns individual immersion programs to the Program Director; and for those assigned programs, the Program Director serves as principal director (preparation, content, logistics, risk management, student leadership, travel, and follow-up). The position will include periodic accompaniment on immersion programs and support of fellowship programs. This is a full-time position reporting to the Senior Program Director of Immersions of the Ignatian Center for Jesuit Education as part of the Division of Mission and Ministry.

Requirements

Knowledge of and familiarity with Jesuit, Catholic mission and values
Knowledge of and familiarity/experience with domestic and international student immersion experiences
Demonstrated outstanding organizational and project management skills and data management acuity required
Excellent communication skills
Demonstrated knowledge of MS Office, Excel, PowerPoint, GoogleDocs required
Demonstrated ability and desire to mentor undergraduate students
Ability and availability to work nontraditional hours, including evenings and weekends and to travel for immersions
Ability to meet deadlines, work autonomously and in a team environment
Ability to think strategically while balancing attention to detail and handling competing demands
Ability to take initiative and anticipate needs
Ability to maintain confidentiality and to communicate with a high level of sensitivity and tact
Demonstrated ability to cultivate collaborative relationships with internal and external stakeholders
Ability to oversee marketing, communication, and event planning
Demonstrated commitment to equity and respect in the workplace, intercultural awareness, and the ability to manage difficult and contentious situations
Bachelor’s degree required.
Two years of professional experience, preference for experience with students in a professional capacity and in a higher education setting
Valid U.S. Driver’s License required

Nice To Haves

Understanding of community-engaged learning in higher education preferred
High-intermediate Spanish preferred

Responsibilities

Oversee assigned immersion programs
Manage full oversight of 3-4- immersions per year, serving as the sole staff member and decision-maker leading the group (including directing all aspects of formation and follow-up for these specific immersions).
Exercise sound judgment and strategic planning for program preparation and execution.
Oversee all logistical components for immersions per cycle (oversee all logistical planning, including pre-trip decision-making, communication with host organization, students, student leader, and staff companion).
Direct formation process for full student participant cohort for given immersion cycle as assigned by the SPDI. Manage all logistical planning for immersion preparation meetings, events, and retreats.
Provide accompaniment, mentorship, support, and care for immersion participants, including vocational and spiritual conversations.
Supervise Student Assistants in key areas of formation and logistics.
Serve as the primary supervisor of undergraduate student leaders for all assigned programs.
Oversee all aspects of local plunges.
Manage full oversight of local daylong and overnight plunges .
Set up meetings, communicate with, and ally with community partners pre- and post-plunge.
Oversee all logistical components, including pre-trip decision-making, communication with host organization, students, student leader, and staff leader.
Manage travel and lodging.
Mentor urban plunge student leader.
Recruit participants and target student groups.
Coordinate Student Formation for all Immersion Programs and support Fellowship Programs.
Support the recruitment, supervision, training, and mentoring of student immersion coordinators.
Plan and facilitate student coordinator meetings and various meetings and events for immersion teams (i.e., Kick-Off, Welcome Back, Formation Nights, retreats).
Direct student coordinators in pre- and post-immersion training and formation, including the identification of academic, theological, and spiritual resources and support for post-immersion student engagement.
Prepare immersion coordinators to lead their immersion teams effectively, engage key formational/preparational topics, and guide reflection in team meetings, participant meetings, and retreats.
Support the recruitment, placement, and formation of participants in Fellowships.
Provide logistical oversight of immersion and fellowship programs
Execute all operational aspects of a robust immersion program, including: host organization communication, host reservations, payments, transportation logistics (airline and other), etc.
Manage purchasing and organization of supplies for immersion programs
Coordinate and communicate risk management and emergency contact information with various campus partners and key stakeholders.
Serve as first responder to health and safety incidents that occur while on immersion. Maintain timely communication and update the ICJE primary on-call emergency contact. Enact emergency response plans as needed and agreed upon.
In collaboration with the CESL team, provide operational, administrative, and risk management support for the Fellowship Programs
Assure the successful recruitment and selection of student participants through thorough publicity, including digital designs, campus posting, managing classroom visits, and other activities as needed to ensure recruitment goals are achieved.
Manage ICJE Student Assistant support for CESL programs
Coordinate management of immersion assessment data for individual trips and the immersion program as a whole in collaboration with the CESL team.
In collaboration with Senior Program Director of Immersions (SPDI), DCESL and the Director of Communications and Marketing, support marketing and communications efforts for immersions and fellowships.
Support the various fundraising efforts connected to the immersions program in collaboration with the CESL leadership.
Develop program offerings to support the future growth and development of the Immersion and Fellowship programs grounded in the Ignatian Tradition
Develop opportunities for student leadership, formation, and mentorship
Create opportunities for the development of faculty and staff involved in CESL programs.
Collaborate with the broader work of ICJE and the Division of Mission and Ministry.
Supports and participates in Ignatian Center and Division events as articulated by leadership.
Contribute to discussions, activities and other events appropriate to Division staff.
Execute other tasks as assigned by the Senior Program Director of Immersions and other Division leadership.
In consultation with the Senior Program Director of Immersions, provides supervision of the Student Assistants and Immersion Coordinators.
Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices
Maintains contact with customers and solicits feedback for improved service
Maximizes productivity through use of appropriate tools; planned training and performance initiatives
Researches and develops resources that create timely and efficient workflow
Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions
Prepares and submits reports as requested and required