Program Director II, MD (Hybrid)

American Medical Association•Chicago, IL

9d•Hybrid

About The Position

The American Medical Association (AMA) is seeking a Program Director II, MD for its Mission Operations team. This is a hybrid position based in Chicago, IL, requiring three days a week in the office. As a clinician, this role leads strategic advisory conversations with health systems to help them understand and advance their well-being practices. The role involves facilitating discussions, leading report-outs on Organizational Biopsy results, and advising leaders on AMA's frameworks and activation tools, drawing on experience in leading change within a health system. The position will represent the AMA as a physician at national conferences, contribute to the development of resources, and provide field insights back into product and activation strategy. Additionally, this role serves as a Joy in Medicine reviewer and thought partner to ensure adherence to the AMA's well-being framework and evaluative criteria. This role is recognized as an external thought leader, requiring broad expertise in leading-edge theories and techniques, and involves proactively identifying and solving problems that impact the AMA's direction and influencing strategy development.

Requirements

MO or DO required
10+ years of experience in executing large scale change initiatives in a health system as part of the medical staff, ideally including physician well-being work.
Experience leading high-trust, 1:1 and group strategic conversations with senior health system and physician leaders.
Deep understanding of change management, current clinical context, and well-being.
Deep experience with and/or expertise in physician well-being work.
Proven ability to design and lead structured advisory conversations with senior health system leaders, including preparation, facilitation, synthesis of insights, and follow-up guidance.
Experience delivering assessment-based report-outs and coaching conversations, translating qualitative and quantitative inputs into clear findings, implications, and recommendations.
Ability to apply shared frameworks, criteria, and tools consistently, customizing talk tracks and materials to client context while maintaining alignment with core models and standards.
Demonstrated ability to identify patterns, gaps, and recurring needs and translate those insights into recommendations for program, tool, or process improvement.
Experience contributing subject-matter expertise to the evolution of frameworks, criteria, and research agendas in emerging topic areas where evidence is still developing.
Ability to collaborate effectively both with physician peers and with non-physician program operations staff on cross-functional projects.
Excellent written communication skills, including the ability to independently develop clear, well-structured slide decks and written materials for executive, clinical, and external audiences.
Overnight travel to US-based locations multiple times per quarter required.
Excellent verbal communication skills; demonstrated ability to present in large group settings.

Responsibilities

Lead strategic 1:1 and small group conversations on well-being with health systems, including preparation, facilitation, and follow-up guidance; build relationships with other physician leaders to grow the program.
Lead Organizational Biopsy report-outs for leadership teams at participating organizations and 1:1 coaching sessions with senior physician leaders at Health System Partner member organizations.
Prepare tailored talk tracks and supplemental slides, infused with professional experience, clinical knowledge, and client-specific knowledge, drawing on AMA's compendium of presentations and resources.
Partner with other members of the MMX, Organizational Biopsy, and Joy in Medicine service teams on client acquisition, retention, engagement, and growth strategy and/or activities.
Represent the AMA's well-being work as a physician in external forums, including multiple speaking engagements at conferences or other events per quarter.
Serve as a member of the Joy in Medicine application review panel.
Contribute expertise and insight to toolkits, facilitation guides, Steps Forward content, webinars, and other activation resources through direct authoring and providing input.
Translate recurring advisory needs into practical, reusable materials for the AMA's well-being work with health systems.
Collaborate with the Activation Director, Product Director, and program operations teams to refine program content and deliverables to reflect physician perspective and workflow, as well as current clinical context in health systems.
Cultivate and document a personal library of examples, insights, and stories drawn from conversations and literature review that enrich client advisory work and reflect emerging best practice in the wellbeing terrain.
Produce clinical content and deliverables on a predictable cadence to support program evolution and value creation.
Support the documentation of client activities and information in any CRMs, trackers, or other knowledge management systems as prescribed by program standard operating procedures.
Participate in and/or lead cross-functional program evaluation and improvement projects to update operations, enhance value, and pilot new approaches.
Translate insights from client interactions and speaking engagements into product and activation strategy, highlighting emerging needs, opportunities, trends, and patterns.
Provide input as a subject matter expert into the evolution of Joy in Medicine criteria, Organizational Biopsy question sets, and the overall conceptual framework for well-being grounded to ensure they reflect emerging best practice and current clinical context.
Identify gaps in current tools, process, and approaches and recommend opportunities for improvement.
Champion the lived experience of clinicians and the realities of current clinical and health system context in internal strategy discussions to ensure program offerings remain grounded in real-world use.