Program Director IHS

Acentra Health, LLC•UNAVAILABLE, UNAVAILABLE

10d

About The Position

Acentra Health is looking for a Program Director to join our growing team. As a Program Director, you will be in a key leadership role in managing and overseeing healthcare programs with moderate complexity. You will ensure that programs are executed effectively, on time, and within budget. This position involves managing processes, engaging with clients and stakeholders, and coordinating efforts across cross-functional teams to deliver high-quality services that meet client expectations and organizational standards.

Requirements

Bachelor’s degree in business, healthcare, nursing, social work or a related field.
3+ years' experience in utilization management either in Medicaid or Commercial space.
3+ years' experience in program or project management, with demonstrated leadership capabilities.
3+ years' experience in a Director level role
Medicaid, Medicare or healthcare verticals domain knowledge required.
Familiarity with clinical or healthcare operations.
Strong organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously.
Ability to manage complex, fast paced, and continuously changing contracts.
Effective communication and interpersonal skills to engage clients, team members, and stakeholders.
Analytical and problem-solving skills to address program challenges and deliver actionable solutions.
Proven ability to meet deadlines and manage program budgets effectively.
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Teams) and proven ability to learn proprietary software applications.
Travel up to 10%, program dependent.

Nice To Haves

Master’s degree preferred.
Unrestricted license as a registered nurse or clinical social worker
Knowledge of best practice in healthcare operations.
Knowledge of government policy and structure.
Knowledge of metrics, productivity measures and reporting.
Knowledge of regulatory agency compliance.
Knowledge of contract development and implementation.
Budget and financial skills.
Able to lead and manage direct reports to achieve contract deliverables.
Aptitude for systems planning and prioritization of tasks
Competent communication skills (written and verbal and listening); uses appropriate interpersonal skills with variety of stakeholders.
Ability to provide supervision to staff that ensures excellent customer satisfaction.
Provide ongoing monitoring and supervision to meet contract deliverables for all operations
Provide data analysis and reporting that meets the contractor’s goals of quality care and cost effectiveness in a timely manner.
Provide consultation to contractor on system and policy issues.

Responsibilities

Manage and coordinate healthcare programs, ensuring the successful delivery of services, projects, and deliverables on schedule and within budget.
Monitor program performance metrics, quality performance, deliverables, and budgets to ensure compliance with contractual requirements and organizational goals.
Identify and address operational challenges, leveraging problem-solving skills to deliver practical solutions.
Maintain strong, successful relationships with clients and key stakeholders, serving as a primary point of contact for program-related communication.
Collaborate with cross-functional teams, including clinical, technical, and administrative personnel, to ensure seamless program execution.
Develop and implement methods and procedures to improve program efficiency and outcomes.
Manage program risk by identifying potential issues, developing mitigation strategies, and ensuring readiness for program launch and day-to-day operations.
Prepare status reports and updates for internal leadership and client stakeholders.
Support strategic planning initiatives to align program activities with organizational objectives and contribute to growth and innovation.
Provide operational oversight and guidance to team members responsible for specific program functions or phases.
Collaborate with Business Development to support new business opportunities as requested.
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.