Program Director, Feeding Our Neighbors (FON)

Catholic Charities Community Services•New York, NY

38d•$85,000 - $90,000•Onsite

About The Position

The Program Director provides administrative and programmatic leadership for the Catholic Charities Feeding Our Neighbor’s Program (FON), a well-established Emergency Food Services program that has been meeting food insecurity needs of vulnerable New Yorkers for over 40 years. Reporting to the Division Director of Food and Housing Stability the Program Director will be at the forefront of food inventory and management, including management of the Program’s $7+ million-dollar annual food budget and all special initiatives related to food insecurity. The Program Director will also oversee all the distribution and warehousing, inventory, food and quality control and provide operational support to an extensive third-party emergency food pantry network across New York City, Westchester County and parts of the Lower Hudson Valley. This role provides leadership to a dedicated team and collaborates with community partners to secure necessary resources for the program’s success.

Requirements

Master’s degree in social services, non-profit management or related field required
Minimum 3 years' experience in food related inventory management and logistics
Minimum 5 years in a management role; proven ability to manage staff in a high volume, fast paced environment
Familiarity with state and local health requirements for safe food handling and operations
Familiarity with and compassion towards poverty and hunger related public policy
Ability to work collaboratively with diverse stakeholders, including community members, organizations, and government agencies
Experience with budget and grants management
Capable of handling multiple complex tasks including statistical analysis.
Strong organizational, communication and time management skills.
Excellent interpersonal, communication, verbal, written and public relations skills.
Some knowledge of New York City resources and public benefits.
Ability to travel throughout Manhattan, Staten Island, the Bronx and Upper Counties.
Computer proficiency in MS Word, Excel, and PowerPoint.

Nice To Haves

Bilingual (English/Spanish) a plus.

Responsibilities

Oversee the day-to-day operations of the program including 38+ pantries and the Hub operations.
Provide oversight and guidance for the SNAP program and case management services.
Oversee all warehousing/distribution, ordering, logistics, quality and inventory control and data collection matters for the FON program.
Develop and implement operational protocols and procedures to ensure the program’s efficiency and effectiveness to include strategies to improve warehousing and distribution processes, streamline operations and minimize waste and forecasting replenishment and delivery needs.
Directly supervise FON Management Team.
Recruit, train and supervise staff and volunteers
Ensure appropriate staffing levels to meet community needs
Foster a positive, inclusive and supportive work environment that emphasizes teamwork and service excellence.
Manage program budget of approximately $5 million, combination of government contracts, foundation grants and private funds.
Oversee quarterly expenditures, especially allocations of food spending by programs
Manage and assist with preparation of funding applications and/or reporting requirements for all funding opportunities for the program.
Manage and analyze the coordination of data collection, contract deliverables, and annual metrics.
Identify area(s) of unmet needs throughout the Archdiocese of NY and organize parish/community-based initiatives and develop training and workshops for community leaders.
Advocate for the needs of underserved populations within the community, ensuring equitable access to resources.
Develop working knowledge of the issues, trends, and legislative activity in the areas of hunger and food nutrition.