Program Director – Data Center Services

KGP Telecommunications•Kennesaw, GA

About The Position

The Program Director – Data Center Services is responsible for overseeing the planning, coordination, and execution of complex projects and programs within critical network facilities. This role manages the deployments—racks, cabling, power systems, routers/switches, and supporting environments—ensuring technical excellence, operational continuity, and strategic alignment with business objectives.

Requirements

Bachelor’s degree in Electrical Engineering, Telecommunications, Construction Management, or a related field; Master’s or MBA is a plus.
10+ years of experience in Data Center services infrastructure with at least 5 years in a senior leadership or program management role.
Proven success leading complex, multi-site infrastructure or network facility programs.
Deep understanding of white space installation
Strong knowledge of industry standards (TIA/EIA, BICSI, NEBS) and regulatory compliance (OSHA, NFPA).
Skilled in project management methodologies; PMP certification preferred.
Exceptional organizational, leadership, and communication skills.
Ability to thrive in a fast-paced, high-availability environment.

Nice To Haves

Experience with DCIM systems, CAD tools, and network asset management platforms.
Experience with data center environments, colocation, or hyperscale.
Working knowledge of physical security, fiber management, and environmental monitoring systems.
Experience managing greenfield builds and brownfield retrofits.

Responsibilities

Lead strategic planning and execution for Data Center Services programs.
Oversee project teams responsible for design, installation, and maintenance of data center network infrastructure across North America, including structured cabling (fiber and copper installation, termination, and testing), rack and stack/roll deployments, and Smart Hands services for ongoing support, adds, changes, even maintenance, and decommissioning.
From initial design to full-scale deployment, providing end-to-end solutions to enhance efficiency, scalability, and reliability in data center installation.
Ensure seamless integration with Network Operations, Field Engineering, and Outside Plant, and Wireless (where applicable) teams.
Develop and manage program budgets, schedules, and risk mitigation plans.
Implement best practices for project execution, quality assurance, and health & safety compliance.
Serve as a liaison between engineering teams, operational business units, vendors, facilities, and senior stakeholders.
Oversee vendor and contractor performance, ensuring adherence to scope, timeline, and quality standards.
Drive cross-functional alignment across internal stakeholders to support growth, network reliability, and uptime requirements.
Report regularly to executive leadership on key milestones, KPIs, and potential escalations.
Foster a culture of accountability, innovation, and continuous improvement across data center services operations.