Program Director - Crisis Response

Northern Pines Mental Health Center • Mora, MN

15h • Hybrid

About The Position

Northern Pines Mental Health (NPMH) is seeking a Program Director to join its new Region 7E Mobile Crisis Outreach (MCO) team. This role is responsible for all aspects of daily operations and long-term strategic development of 7E MCO. The Program Director will also function as a member of the MCO team and must be able to complete all functions of a MCO Mental Health Professional. This is a new, grant-funded role and team where the Program Director will play a critical role in developing the team, services, and community partnerships. NPMH is bringing a new vision for crisis response to the 7E region, expanding its reach as the new crisis response provider serving Chisago, Isanti, Kanabec, Mille Lacs, and Pine counties. This initiative utilizes proven, evidence-based models of care and aims to build a stronger, more connected approach to responding to mental health needs. The position offers 24/7 collaborative support for clinical decisions and the opportunity to shape crisis service delivery across 7E. The primary office will be located in Mora, MN.

Requirements

• Master’s degree in behavioral health sciences
• This position may be filled by a mental health professional independently licensed in the state of Minnesota (i.e. LICSW, LMFT, LP, Psychiatric Nurse, LPCC)
• Valid driver's license required

Nice To Haves

• Certification to provide Board Approved Clinical Supervision in respective licensure is preferred

Responsibilities

• Participate in 7E planning committee and provide recommendations for the success of the 7E team and implement deliverables.
• Connect with community partners to build and maintain strong referral relationships.
• Complete all leadership functions for 7E MCO staff including recruitment and selection, onboarding, training, scheduling, providing direction, delegating assignments, providing evaluations, addressing employee concerns, and addressing employee performance issues.
• Collaborate with Director of Operations, Clinical Director, and Human Resources to develop and enforce policies, procedures and protocols.
• Regularly facilitate staff meetings, clinical supervision and individual supervision.
• Manage 7E MCO budgets including expenses, revenues, grant funds, and contracts.
• Manage daily operations of MCO programs in compliance with all state and federal regulations.
• Maintain and monitor all contracts, grants and additional funding sources and the required reporting requirements, ensuring to meet necessary timelines.
• Monitor and support individual staff’s client care goals by setting clear expectations, regularly reviewing performance, and providing coaching as needed.
• Clearly communicate team and individual goals, actively engage staff in their goals, encouraging a shared commitment to achieving outcomes.
• Ensure appropriate documentation for clients is completed within necessary timelines, including progress notes, evaluations, assessments, consents, treatment plans, crisis plans, and screenings.
• Complete audits in collaboration with the Clinical Director to ensure program requirements are being met.
• Review staff documentation.
• Monitor and evaluate client care to ensure treatment is carried out in accordance with agency and quality standards.
• Complete brief crisis assessments/Interventions which will recommend inpatient psychiatric placement or incorporating crisis stabilization to assist the consumer to continue living in the least restrictive environment while maintaining their baseline level of functioning.
• Provide crisis assessment/intervention to consumers within the community, social services, law enforcement agencies, and emergency departments.
• Provide a brief risk assessment for suicidal/homicidal risk, intervention, and collaboration throughout the region, community, and emergency room settings.
• Develop, review, and incorporate treatment plans for crisis stabilization follow up as deemed appropriate.

Benefits

• Health, Dental, Disability and Life insurance with other additional voluntary options for spousal life, short term disability, accident, hospital indemnity and critical illness plans
• Health Savings account with employer contribution
• 401K with employer match
• Generous paid time off (1st-3rd year 19 days/152 hours for full time then increases with longevity!)
• Nine holidays observed per year
• Supportive of time off for a healthy work/life balance
• Bereavement Pay
• Travel reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager