Program Director Child Case Management

Thompson Child & Family Focus•Tampa, FL

1d•Remote

About The Position

Lead Leaders. Strengthen Families. Change Outcomes. Some leadership roles manage programs. This one develops people, improves outcomes, and changes lives. At Thompson Child & Family Focus, we're looking for a Program Director who can build strong teams, develop future leaders, and create lasting impact for children and families across Florida. This is an opportunity for a leader who thrives on accountability, innovation, and helping others succeed. Someone who understands that great outcomes for children start with engaged teams, strong leadership, and a culture that never stops improving. If you're passionate about child welfare and ready to lead at a higher level, we'd love to meet you. Why Thompson Founded in 1886 as an orphanage, Thompson is now one of the Southeast's leading providers of child and family services, serving communities across North Carolina, South Carolina, Florida, Tennessee, and Kentucky. Our continuum of care includes Prevention Services, Mental Health Services, and Foster Care , with every program rooted in trauma-informed practice and evidence-based or evidence-informed care. Five values guide everything we do: Excellence Innovation Commitment Caring Integrity What You'll Own As Program Director, you'll provide operational leadership and oversight for assigned programs, ensuring strong outcomes for the children and families we serve while developing the leaders who make that success possible. Success in this role is measured through three key areas: Program quality and client outcomes Team engagement, development, and retention Financial and operational performance You'll work closely with organizational leadership while building a culture of accountability, collaboration, and continuous improvement. Key Areas of Responsibility Program performance and outcomes Financial oversight and operational excellence Leadership development and succession planning Staff engagement and retention Compliance, licensing, and quality assurance Community partnerships and stakeholder relationships Strategic planning and program growth This is a true Leader of Leaders role, designed for someone who wants to coach managers and supervisors, strengthen teams, and create long-term organizational success.

Requirements

Master's Degree in Human Services or a related field
Child Welfare Certification
Minimum 5 years of experience in Child Welfare, Dependency, Foster Care, Adoption, Social Work, DCF, or related services
Minimum 3 years of leadership experience within child welfare
Strong operational, financial, and people leadership skills
Ability to perform effectively in fast-paced and sometimes ambiguous environments
Experience coaching, developing, and holding teams accountable
Valid Driver's License and ability to meet program credentialing requirements

Nice To Haves

Develops people, not just processes
Makes data-driven decisions
Builds trust and accountability
Remains calm and effective during challenges
Embraces change and continuous improvement
Leads with confidence, humility, and integrity
Is passionate about improving outcomes for children and families

Responsibilities

Provide operational leadership and oversight for assigned programs, ensuring strong outcomes for the children and families we serve while developing the leaders who make that success possible.
Program performance and outcomes
Financial oversight and operational excellence
Leadership development and succession planning
Staff engagement and retention
Compliance, licensing, and quality assurance
Community partnerships and stakeholder relationships
Strategic planning and program growth
Coach managers and supervisors, strengthen teams, and create long-term organizational success.