Program Director Child Case Management

Thompson Child & Family Focus • Tampa, FL

1d • $80,000 - $84,000 • Remote

About The Position

This leadership role at Thompson Child & Family Focus is designed for an individual who wants to develop people, improve outcomes, and change lives for children and families across Florida. The Program Director will build strong teams, develop future leaders, and create lasting impact. This opportunity is for a leader who thrives on accountability, innovation, and helping others succeed, understanding that great outcomes for children begin with engaged teams, strong leadership, and a culture of continuous improvement. Thompson Child & Family Focus is a leading provider of child and family services with a continuum of care including Prevention Services, Mental Health Services, and Foster Care, all rooted in trauma-informed practice and evidence-based care. The Program Director will provide operational leadership and oversight for assigned programs, ensuring strong outcomes for children and families while developing the leaders who achieve this success. Success is measured by program quality and client outcomes, team engagement, development, and retention, and financial and operational performance. The role involves working closely with organizational leadership to build a culture of accountability, collaboration, and continuous improvement.

Requirements

• Master's Degree in Human Services or a related field
• Child Welfare Certification
• Minimum 5 years of experience in Child Welfare, Dependency, Foster Care, Adoption, Social Work, DCF, or related services
• Minimum 3 years of leadership experience within child welfare
• Strong operational, financial, and people leadership skills
• Ability to perform effectively in fast-paced and sometimes ambiguous environments
• Experience coaching, developing, and holding teams accountable
• Valid Driver's License and ability to meet program credentialing requirements
• Must successfully complete a drug screening and comprehensive background check.

Nice To Haves

• Develops people, not just processes
• Makes data-driven decisions
• Builds trust and accountability
• Remains calm and effective during challenges
• Embraces change and continuous improvement
• Leads with confidence, humility, and integrity
• Is passionate about improving outcomes for children and families

Responsibilities

• Provide operational leadership and oversight for assigned programs.
• Ensure strong outcomes for the children and families served.
• Develop leaders who make program success possible.
• Build a culture of accountability, collaboration, and continuous improvement.
• Manage program performance and outcomes.
• Oversee financial performance and operational excellence.
• Lead leadership development and succession planning.
• Drive staff engagement and retention.
• Ensure compliance, licensing, and quality assurance.
• Cultivate community partnerships and stakeholder relationships.
• Engage in strategic planning and program growth.
• Coach managers and supervisors.
• Strengthen teams.
• Create long-term organizational success.

Benefits

• Three weeks PTO in your first year
• Ten paid holidays
• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Disability insurance
• 401(k) with employer match
• Tuition reimbursement
• Clinical Supervision Reimbursement for eligible licensure candidates
• Public Service Loan Forgiveness eligibility
• Florida State Loan Repayment eligibility (up to $50,000)
• Mileage reimbursement
• Paid volunteer time
• Employee Assistance Program (EAP)
• Company-issued technology for eligible roles
• Leadership development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager