Program Delivery Lead (Dynamics 365 Finance & Operations and Power Platform)

Capgemini • Mississauga, ON

13d • CA$98,000 - CA$190,000 • Onsite

About The Position

We are looking for a Program Delivery Lead with proven track records in providing outstanding customer service and in motivating others to achieve objectives. Proven ability to create, lead and implement ERP solutions using innovative solutions to achieve targeted results. The candidate is required to have excellent communication and organization skills combined with goal orientation, understanding of core ERP processes, preferable previous functional/technical experience with Dynamics 365 Finance & Operations and Power Platform. As a Program Delivery Lead, you will oversee and execute the global rollout ERP program end to end. You will lead 50-100 colleagues on the day to day program basis, own the success of the program and report out to the key client stakeholders.

Requirements

• Minimum of 8-10 years of prior management consulting experience with hands-on client project delivery experience in client facing capacity.
• Of these atleast 5-8 years of experience in project manager / PMO support capacity for complex multi-functional transformations.
• Experience leading/governing global multi-country ERP implementation and/or rollout programs
• Microsoft Dynamics 365 Finance & Operations - functional/technical Experince
• Experience managing key business and technical CxO and CxO-1 stakeholders.
• Experience leading 50-100 people project teams.
• Experience overseeing architecture, configurations, data migration, integration and adoption work.
• Microsoft Dynamics 365 Finance & Operations - functional/technical understanding
• Strong interpersonal skills to manage relationships with clients, team members, and stakeholders.
• Ability to work under pressure and prioritize tasks efficiently.
• Adaptability to a variety of industries, business cultures, and client needs.

Nice To Haves

• Services industry experience is an advantage
• Hands on experience with architecture, best practice adoption across functional and technical streams is an advantage
• Change Management and Adoption experience on global rollouts is an advantage
• Experience in managing teams and client projects with a strong ability to meet deadlines.
• Industry / Domain Expertise: Often requires specific knowledge related to Hospitality & Hotels Sector, Finance transformation project management
• Certifications such as Project Management Professional (PMP), Certified Associate in Project Management (CAPM)
• Experience with project management tools and techniques can also be advantageous.

Responsibilities

• Assist in defining project scope, objectives, and deliverables.
• Help ensure all project tasks are well-defined, and resources are allocated efficiently.
• Maintain and track project timelines, milestones, and deadlines.
• Coordinate meetings, set schedules, and keep everyone on track.
• Ensure that all necessary resources (personnel, equipment, materials) are available and allocated to various tasks as needed.
• Serve as a liaison between project team members, stakeholders, and clients.
• Ensure information flows smoothly and that everyone is informed of project progress and any issues that arise.
• Maintain project documentation, including plans, status reports, and meeting notes.
• Ensure that reports on project progress, risks, and challenges are submitted regularly to stakeholders.
• Help identify potential project risks and issues, and assist in finding solutions.
• Monitor ongoing project activities to anticipate and address problems before they affect the timeline or quality.
• Assist in monitoring project budgets and expenses.
• Ensure that the project is delivered within the approved budget by tracking costs and preventing overspending.
• Help maintain the quality standards of the project deliverables and ensure they meet the expectations of stakeholders.
• Once a project is complete, assist in finalizing deliverables, closing out contracts, conducting post-project reviews, and organizing any necessary feedback.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed