Dynamics 365 & Power Platform Administrator

Venture Computers of Canada Inc.•Markham, ON

About The Position

The Dynamics 365 & Power Platform Administrator is responsible for the ongoing administration, governance, security, and operational support of Microsoft Dynamics 365 and Power Platform environments. This role ensures platform stability, security compliance, and continuity of service by managing environments, access controls, data loss prevention policies, and acting as the primary escalation point for platform-related issues. This position focuses on administration, governance, and support—not solution development or major customizations.

Requirements

2–5 years of experience administering Microsoft Dynamics 365 and/or Power Platform
Strong understanding of Power Platform environments, security roles, and governance models
Experience with Microsoft Entra ID (Azure AD), role-based access control, and least-privilege security principles
Familiarity with Dataverse, Power Platform Admin Center, and DLP policies
Experience coordinating escalations with Microsoft Support
Strong troubleshooting and incident management skills

Responsibilities

Deploy and maintain standardized baselines for Power Platform using the Power Platform Admin Center
Manage multiple Power Platform environments (e.g., Sandbox, Production), including naming conventions, descriptions, environment types, and access/security policies
Assign and maintain user roles (Environment Admin, System Admin, Basic User, etc.)
Review, configure, and maintain tenant-level Data Loss Prevention (DLP) policies
Provide guidance on environment lifecycle strategy (Dev/Test/Prod segregation)
Ensure alignment with customer identity, access, and compliance requirements
Perform Dataverse updates to support platform continuity and leverage new capabilities
Support solution deployment, ALM (Application Lifecycle Management), and minor configuration changes
Manage and maintain security roles and permissions across Dynamics 365 and Power Platform environments
Coordinate with customer IT teams on Microsoft Entra ID (Azure AD) group-based access control
Enforce least-privilege access best practices for makers and users
Review and report on permission assignments and privileged access
Assist with security role customization and field-level security configuration
Monitor Power Platform and Dynamics 365 environment health, performance, and compliance
Enforce and review Data Loss Prevention (DLP) policies
Track usage of premium connectors and third-party integrations
Identify unmanaged or orphaned apps, flows, and components
Act as the primary point of contact for platform-level issues
Escalate platform-level incidents and coordinate with Microsoft Support when required
Monitor platform capacity and usage, providing reports and recommendations as needed
Provide troubleshooting support for existing Power Apps, Power Automate flows, and Dynamics 365 configurations
Perform basic issue resolution to ensure business continuity
Support operational fixes and minor configuration changes within approved scope