Program Coordinator

NRT |Foundry Treatment Center•Denver, CO

5d•Onsite

About The Position

The Program Coordinator partners with a multidisciplinary team to help manage and support various systems and processes that are instrumental in providing a safe and therapeutic environment. This role supports Leadership by fulfilling various administrative duties and functions and helping implement programmatic changes.

Requirements

High school diploma or equivalent required.
2+ years proven experience in a program coordinator or administrative assistant position.
Valid, unrestricted Driver's License.
Excellent verbal and written communication skills.
Organized with a keen attention to detail.
Strong relationship building skills.
Ability to listen well and offer solutions.
Ability to act with integrity, professionalism, and confidentiality.
Strong collaboration skills with the ability to think creatively and share ideas.
Strong analytical skills.
Must enjoy working with data and systems.
Proficient with Google Suite or related software.
Adept at quickly learning new systems and platforms.

Nice To Haves

Bachelor’s degree preferred
Experience and knowledge of the behavioral healthcare industry preferred.
CAT certification preferred.
Knowledge of insurance and billing preferred.
Experience with accounting/financial systems.

Responsibilities

Manage and oversee the orientation process of incoming clients.
Answer phones and relay messages to the appropriate department.
Administrative duties as assigned.
Provide consistent and efficient direct operational support to the Clinical Director and team.
Assist with procurement, budgeting, and financial duties.
Support in the collection and handling of lab specimens following established standards and procedures.
Complete DACODS.
Assist with IOP assessments (e.g., Biopsychosocial, Intakes).
Help implement program changes.
Collect and analyze program evaluation and client feedback; compile program evaluation results and metrics.
Coordinate on- and off-site events (e.g., tours, lectures, etc.).
Event and meeting management duties as assigned.
Monitor quality assurance in accordance with the organization's policies and procedures, and applicable laws and regulations, making suggestions for improvement.
Maintain strict confidentiality, HIPAA, and 42CFR Part 2 compliance.
Other duties may be assigned.