Program Coordinator (Human Rights, Austin Equity and Inclusion)

City of Austin•Austin, TX

2d•Onsite

About The Position

Under general supervision or working independently, this position is responsible for coordination of a variety of community activities and programs. This role will play a key role in advancing the City's human rights priorities by coordinating initiatives, fostering partnerships, and supporting implementation of recommendations identified through the City's Human Rights Impact Assessment. The successful candidate will collaborate across City departments and with community partners to develop and implement programs that address systemic barriers and improve outcomes for historically underserved communities. The ideal candidate is an organized and collaborative professional with experience managing projects, engaging diverse stakeholders, analyzing information to support strategic decision-making, and translating community input into actionable programs and policies. This position offers the opportunity to contribute to meaningful systems change by advancing equity and protecting the human rights of all Austin residents. The role is housed within Austin Equity and Inclusion – Human Rights Division. Austin is committed to becoming the most livable city for all identities by fostering a culture of inclusivity and systemic change. This commitment is reflected in the City’s efforts to improve the quality of life for all Austinites. Austin Equity and Inclusion (AEI) has 3 divisions within its office: Human Rights Division, Equity Division and Civil Rights division. The mission of Austin Equity and Inclusion is to transform systems to increase access, remove barriers to opportunity, address discrimination, and foster a community where all identities are respected. AEI ensures full compliance with applicable state and federal mandates, including local city ordinances, the Americans with Disabilities Act (ADA), and Title VI of the Civil Rights Act of 1964. AEI also oversees racial equity work, immigrant affairs, veterans, fair housing, equal employment, fair chance hiring, ADA-title II, Title VI, public accommodation, CROWN Act and tenants’ right to organize. Specifically, within the Human Rights Division – the department champions the rights and freedoms of all Austinites by: Promoting dignity, safety, and belonging for every resident. Ensuring all people—regardless of background or identity—are free from discrimination and able to fully participate in public life. Expanding access to services, promoting inclusion, and removing systemic barriers to opportunity. Connecting residents to their rights, essential resources, and tools to navigate complex systems. Leading the “We All Belong” campaign to strengthen civic engagement and foster a shared sense of belonging.

Requirements

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job.
Experience may substitute for education up to a maximum of four (4) years.
Knowledge of applicable processes, techniques, and methods.
Knowledge of City practice, policy, and procedures.
Skill in handling conflict and uncertain situations.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Skill in conducting presentations on behalf of a public entity.
Ability to establish and maintain effective communication and working relationships with City employees and the public.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.

Nice To Haves

Experience managing complex programs or projects involving multiple stakeholders, competing priorities, and measurable outcomes.
Experience building and maintaining collaborative partnerships with community organizations, governmental agencies, and diverse stakeholder groups.
Experience facilitating meetings, public engagement, and presentations for diverse audiences.
Experience analyzing qualitative and quantitative data to inform policy, program development, and equity-centered decision-making.
Knowledge of human rights, equity, civil rights, or social justice principles and experience developing or implementing initiatives that advance equitable outcomes.

Responsibilities

Develops and implements a variety of programs, projects and activities.
Coordinates with existing organizations to address community economic or social service needs.
Conducts needs assessments and meets with community residents, leaders, and community groups to identify needs and available resources.
Collaborates with other organizations to plan and develop programs and activities or improve coordination of existing services.
Researches funding sources, develops short- and long-range plans, and compiles informational reports.
Serve as City representative before community groups, businesses, and/or the media.
Recruits, trains, and supervises volunteers.
Assists in the development and monitoring of project and/or program budgets.
Assists in the development of short- and long-range plans.
Assists in the development and implementation of operating policies and procedures.
Ensures compliance with City and other regulatory agency requirements and policies.
May provide leadership, work assignments, evaluation, training, and guidance to others.