Program Coordinator (Teen Teck Coordinator 2) - Community Development

YMCA of Greater Long Beach•Long Beach, CA

5d•$22 - $26•Hybrid

About The Position

Responsible for supervising the activities of a program with the direct support of the Executive Director. This role involves managing various program aspects including operations, staff, member relations, and promotional activities. The Program Coordinator will also assist with fundraising and ensure safety standards are met.

Requirements

College Degree and/or equivalent experience required.
CPR, First Aid and AED certification required.
2 years experience in related field required.
Ability to handle multiple assignments, organizational skills, basic PC and typing skills required.
Criminal Clearance: Including Fingerprints and background clearance
Health Screening with Negative TB Test and Negative Drug test screening.
Complete online new employee orientation and child abuse prevention training.
Youth development experience (4-5 years)
Video Editing (3-4)
Photography/Editing (3-4 years)
Budget Management (1-2 years)
Point Person Role w/ Clients (2-3 years)
Final Cut Pro (2 years)
Adobe Creative Suite (2 years)
Microsoft 365 (2 years)
Mac iOS experienced.
Clean DMV driving record.
21 years+
Ability to have a flexible schedule (nights & weekends as needed)
Lift at least 35lbs

Nice To Haves

Experience in program leadership and staff supervision preferred.
Experience in sales/marketing, membership retention, program leadership and staff supervision preferred
Bachelor’s degree preferred.
Bilingual Preferred
Sales experience preferred.
Youth workforce development experience preferred.

Responsibilities

Manage Branch programs, cash management and receipting procedures, enrollments and registrations, receivables and payments.
Monitor program usage, check-in and service procedures, cancellations and changes.
Ensure the accurate processing and management of program software systems including DAXKO and others.
Track program usage, inquiries, tours, terminations, etc.; prepare daily, weekly and monthly reports and schedules; collect and distribute program evaluations; conduct quality checks and satisfaction surveys.
Assist with member relations and involvement, member services inquiries, complaints and concerns.
Responsible for new program sign-ups, and program needs.
Process financial assistance requests.
Assist with the hiring, training, scheduling and supervision of staff.
Attend regular staff meetings and assist as needed.
Ensure program requirements are enforced.
Assist with promoting program awareness through publications, marketing materials and member promotion programs.
Participate in community/facility events.
Assist with fundraising and special event efforts; serve as a staff liaison for fundraising team.
Provide staff leadership for branch special events.
Follow and enforce safety standards, policies and procedures.
Ensure proper care and use of assets.
Attend all staff meetings, trainings and other YMCA functions as required by supervisor.
Maintain open lines of communication with staff, parents, and supervisor.
Perform other duties as assigned.
Develop fundraising strategies, i.e., grants, community giving, fundraising events.
Meet all required reporting and contract requirements as needed.
Assist in the marketing, development, and distribution of program information.
Help develop curriculum for the Youth Institute and ensure the Youth Institute remains relevant and is seen as the national model of Youth Development.
Plan Teen Tech Center/ Youth Institute trips, retreats, excursions, and other special events required by grants/contracts.
Help coach and provide mentorship for staff at the Teen Tech Center and Youth Institute.
Create and implement a college readiness component of the Teen Tech Center.
Implement best practices when working with clients to ensure the growth and financial success of Change Agent Productions (This includes doing outreach to potential/existing clients, social media, developing actions plans to ensure projects are managing effectively while involving teens, and working with the director to develop quotes/invoices).
Ensure all CAP-related programming aligns with YI values, supports workforce development pathways, and integrates positive youth practices.