Program Coordinator, Center for Public and Nonprofit Leadership, McCourt School of Public Policy – Georgetown University

Georgetown University•Washington, DC

3d•$20 - $31•Hybrid

About The Position

The Program Coordinator, Center for Public and Nonprofit Leadership, McCourt School of Public Policy – Georgetown University, is responsible for a portfolio of executive certificate programs, managing all aspects of the program implementation under the direction of the Center for Public and Nonprofit Leadership’s Associate Director. The Program Coordinator ensures the on-time delivery of high-quality academic programs and troubleshoots all problems when programs are in session, minimizing the impact on students and faculty.

Requirements

A Bachelor's degree (or comparable work experience) and 0-2 years of experience working in academic program management required.
Strong attention to detail and organizational skills plus excellent oral and written communication skills are required.
Commitment to student success as part of an equitable and diverse community.
Exceptional communication skills in customer services, problem-solving, and mediation.
Self-motivated; independent, organized, and proactive; highly responsive, flexible, and adaptable.
Technical aptitude and the ability to pick up new technology quickly.
Experience managing multiple projects with multiple constituents and excellent time management.
Understanding of appropriate and confidential communication, file management, and storage.
Must be knowledgeable in Google Apps, Microsoft Office, Zoom, WordPress, Constant Contact, Canva

Responsibilities

Supports the recruitment for executive certificate participants, including the development of marketing materials, website and social media posts, in-person events and advertising.
Communicates with current and future students about the application process, tuition payments, and other program logistics.
Oversees communications with Program alumni.
Assists the Associate Director in hiring undergraduate interns who support the Center’s project management and communications.
Supervises up to 2 interns and manages their performance, including handling low level conflict.
Works with the University Registrar and Student Accounts to register students for the programs and ensure tuition payments are made.
Oversees event planning for the executive certificate programs including – room reservations catering, AV, program materials, and communicating logistics with faculty and students.