Program Coordinator, Community Colleges Initiative

IREX•Washington, DC

1d•Hybrid

About The Position

The Program Coordinator supports the Community Solutions Program across its full lifecycle, including recruitment and selection, participant onboarding and advising, curriculum and events, monitoring, evaluation, and learning (MEL), alumni programming, reporting, and financial administration. The role coordinates recurring processes, maintains accurate records and communications, and helps participants and stakeholders navigate program requirements. It contributes to an international exchange intended to benefit U.S. and international communities. The position is based at IREX headquarters in Washington, DC. It requires in-person work consistent with IREX’s Flexible Work Policy, currently at least two days (16 hours) per week in the office, including Wednesday. Occasional evening and weekend program activities and limited domestic travel may be required. Applicants must have unrestricted authorization to work in the United States; the position is not eligible for immigration sponsorship.

Requirements

Bachelor's degree.
At least 2 years of relevant experience; internships, part-time jobs, or a combination may count.
Demonstrated experience coordinating at least three of the following: recruitment and selection; training or LMS administration; participant advising; event logistics; travel logistics; procurement; MEL; communications; or programmatic reporting.
Experience taking ownership of recurring processes or defined workstreams, exercising judgment within established procedures, and appropriately escalating sensitive, unusual, or high-risk issues.
Strong project coordination, time management, and organizational skills, including the ability to independently coordinate multiple recurring workstreams, prioritize competing demands, maintain detailed follow-up, and meet strict deadlines.
Excellent English communication skills in writing, editing, speaking, and presenting, including preparing participant guidance, stakeholder correspondence, reports, presentations, and communications materials with minimal editing.
Strong cross-cultural, interpersonal, and customer-service skills, including judgment, tact, and diplomacy when advising participants and engaging mentors, alumni, embassies, and partners.
Ability to work independently and collaboratively, take initiative, anticipate needs, solve routine problems, adapt to changing priorities, and guide discrete activities or task completion when assigned.
Experience coordinating complex events and travel logistics, including venues, lodging, meals, transportation, itineraries, vendors, participant materials, accessibility needs, and on-site or virtual support.
Experience supporting participant recruitment and selection, orientation or training, participant advising, mentor engagement, alumni engagement, reciprocal exchanges, or comparable cohort-based programming.
Experience collecting, cleaning, auditing, tracking, synthesizing, and summarizing participant, partner, program, procurement, financial, and MEL data from multiple sources.
Strong computer skills, including Word, Excel, PowerPoint, Outlook, Microsoft Copilot, Teams, and SharePoint, and ability to quickly learn new systems.
Availability to support occasional evening and weekend program activities and limited domestic travel, as needed.
Unrestricted authorization to work in the United States.

Nice To Haves

Relevant experience preferably in international education, exchange programming, leadership or workforce development, higher education, nonprofit program delivery, or U.S. Government-funded programs.
Experience with Canvas or a comparable LMS, Salesforce or a comparable CRM, and Alchemer or a comparable survey platform.
Experience studying, working, volunteering, or supporting programs in international or cross-cultural settings.

Responsibilities

Coordinate recurring program workflows, calendars, records, shared platforms, and inboxes.
Support pre-departure orientation and training through Canvas or a comparable learning management system, including enrollment, materials, participant tracking, and troubleshooting.
Coordinate domestic and international travel booking and logistics; maintain accurate documentation and flag risks, delays, and follow-up needs.
Serve as a consistent point of contact for participants and provide timely, culturally responsive advising before, during, and after program activities.
Support recruitment and selection, mentor engagement, reciprocal exchanges, alumni engagement, and coordination with U.S. embassies and other stakeholders.
Track communications, commitments, and follow-up actions, and elevate complex matters to program leadership.
Coordinate procurements for partners, venues, lodging, meals, transportation, and other event needs in accordance with established procedures.
Prepare procurement documentation, obtain and organize vendor information, support payment and reconciliation processes, and monitor logistics against approved plans and timelines.
Work with internal operations and finance colleagues to maintain complete and accurate records.
Coordinate logistics for in-person and virtual events; support communications and programmatic reporting.
Contribute to MEL activities through accurate data collection, analysis, quality checks, and documentation.
Share progress and risks clearly, propose practical process improvements, and guide discrete tasks or workstreams as assigned.
Collaborate across functions to deliver a consistent participant and stakeholder experience.
Contribute to proposal development, research, work planning, drafting, and other emerging Global Impact Hub priorities.
Apply implementation lessons to strengthen program design, tools, and operational approaches.