Program Coordinator - Lansing, MI

Smurfit Westrock • Lansing, MI

79d • Onsite

About The Position

Smurfit Westrock (NYSE:SW) is a leader in sustainable packaging, creating efficient and scalable paper and packaging solutions. The Program Coordinator will be an account team member, supporting the program manager and sales team. This role involves tracking, investigating, and reporting project and program information, as well as resolving problems to support the department.

Requirements

• Must have ability to communicate proactively.
• Must have excellent follow-up and follow-through skills.
• Must have experience managing multiple projects successfully.
• Must have experience entering data using a variety of computer software programs.
• Must have intermediate to high level proficiency using all Microsoft Office applications; Excel, Word, and PowerPoint.
• Must have ability to multi-task while maintaining a high level of accuracy.
• Must be able to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Must be able to perform all essential functions of this job with or without reasonable accommodation.

Responsibilities

• Communicates daily with Sales Production Manager, program managers, sales and other internal staff.
• Serves as contact between sales, customers, and internal departments in the absence of sales and program managers.
• Attends meetings as requested, coming prepared, and performing note taking or action register maintenance as requested.
• Leads requested meetings with proper meeting management including meeting purpose, agendas, proper attendee requests, and action registers and adherence.
• Develops and monitors project timelines and cost to ensure on-time delivery and anticipated profit margin.
• Monitors project cost and cost reporting to ensure accuracy and tracking compared to anticipated profit margin.
• Initiates, tracks, organizes, prioritizes, and monitors multiple projects through development, production and fulfillment.
• Uses creative problem solving to achieve sales and customer objectives.
• Resolves project and program issues by investigating data and history, identifying solutions, and notifying program managers or other internal staff.
• Communicates changes in project specifications and scheduling.
• Interprets requests for developmental and other work and communicates needs to appropriate departments.
• Ensures smooth project flow by continuously communicating with appropriate internal staff.
• Works with others in company to research, establish and maintain production procedures and standards.
• Enters and maintains project data in departmental project management software.
• Develops, manages and distributes reporting of project and departmental metrics and reports.
• Prepares sales presentations by compiling data, and developing presentation formats and creating materials.
• Assists in interaction and relationships with external resources.
• Assists in price proposal and product development.
• Performs other job duties as assigned.

Benefits

• Medical, Dental and Vision benefits available on 1st day
• 401K with company match
• 80 hours of Paid time off after 30 days of employment, prorated based on hired date.
• 10 Paid Holidays (New Years Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve and Christmas Day)
• 3 Floating Holidays & Schedule the other

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed