Receptionist (Lansing, MI)

Granger Waste Services • East Lansing, MI

1d • Hybrid

About The Position

This role involves a variety of responsibilities including customer service, administrative support, mail processing, and facility coordination. The ideal candidate will manage daily responsibilities with minimal supervision in a collaborative, service-focused team environment. The work is purpose-driven, supporting community safety and operations.

Requirements

• Minimum one year of receptionist experience in a professional environment required
• High school diploma or GED required
• Basic computer skills and Microsoft 365 experience required
• Valid driver's license with a good driving record
• Ability to travel regularly between locations during the workday
• Strong customer service, communication and organizational skills
• Ability to work independently and manage multiple priorities with minimal supervision
• Strong attention to detail and commitment to accuracy
• Ability to lift, carry and move mail trays, packages and shipping materials as part of daily responsibilities

Responsibilities

• Welcome guests and visitors, providing professional, friendly assistance and directing them to the appropriate department or location
• Coordinate meeting logistics, including greeting guests and arranging refreshments
• Process incoming and outgoing mail and shipments, including FedEx and UPS packages
• Lift, carry and move trays of mail, packages and shipping materials throughout the day
• Operate and maintain postage equipment and shipping supplies
• Support customer communication by responding to emails, chats and other inquiries
• Assist with administrative projects, correspondence, data entry and departmental support tasks
• Track, order and distribute office and kitchen supplies
• Coordinate with facilities, IT and external vendors to support office operations
• Help maintain organized, professional and welcoming office environments
• Travel regularly between Granger’s Coolidge and Wood Road locations using a company vehicle
• Serve as backup reception support at either office location as needed

Benefits

• Consistent Schedule: Primarily Monday – Friday, 8 a.m. – 5 p.m.
• Competitive Starting Pay: $19.13 per hour
• Variety: Split responsibilities between customer service, administrative support, mail processing and facility coordination
• Independence: Opportunity to manage daily responsibilities with minimal supervision
• Stability: Established, values-driven organization with long-term career opportunities
• Team Environment: Collaborative culture focused on service, safety and teamwork
• Purpose-Driven Work: Help support the people and operations that keep our communities clean and safe

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED